Smart status now yellow "unknown"

[Taomyn]

Since the upgrade from 19.1 to 19.7 the Smart status widget on my lobby dashboard just shows yellow "unknown".


Going to the service shows everything is well - logs show no error, the SSD passes the short test, the info all shows fine.


Any ideas how to kick the widget into shape? I've tried a reboot and logged off/on

[kodiak879]

I am experiencing the same problem with the SMART status in the dashboard.  It's stuck in a yellow/unknown status.

[Taomyn]

I reported it to Github issues: https://github.com/opnsense/plugins/issues/1415

[mayo]

I am experiencing the same problem with the SMART status in the dashboard.  It's stuck in a yellow/unknown status.

same problem for me

[Ragai]

Same here

   A few PC Engine APU2C2 with mSATA identified as ada0 still shows Yellow/Unknown under status after upgrading from 19.1.10 to 19.7.2

   This used to work fine before upgrading to 19.7.x series.

[Ricardo]

I have exactly the same issue as the rest here: PC-Engines APU2, SATA SSD, showed the SMART status on the dashboard, as green OK or something similar.

Since 19.7, it stays at yellow unknown.
Actually, I am not even sure, the green OK status before can be trusted, as I can imagine it is as similarly misleading, as the gateway Status was on the dashboard: in a not-so-easy-to-spot menu it was set by default as "dont monitor gateway" and the dashboard happily showed green OK status, even if in fact gateway monitoring was plain disabled. Can that be the SMART status is such a red herring, it shows something misleading when in fact the SMART monitoring is simply broken in the background, and does not check anything at all?
Sorry to be such a PITA, its not negative criticism, I am just good at pointing out not-so-easy-to-discover broken things, where others dont find them.

-----------------------------------------------
For reference, here is the SMART all info query output:

smartctl 7.0 2018-12-30 r4883 [FreeBSD 11.2-RELEASE-p11-HBSD amd64] (local build)
Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model:     SATA SSD
Serial Number:    A45E07xxxxxxxxxxxxxxxxxxx
LU WWN Device Id: 0 000000 000000000
Firmware Version: SBFM01.1
User Capacity:    16,013,942,784 bytes [16.0 GB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    Solid State Device
Form Factor:      mSATA
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   ACS-4 (minor revision not indicated)
SATA Version is:  SATA 3.2, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is:    Tue Aug  6 09:24:56 2019 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x02)   Offline data collection activity
               was completed without error.
               Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)   The previous self-test routine completed
               without error or no self-test has ever
               been run.
Total time to complete Offline
data collection:       (65535) seconds.
Offline data collection
capabilities:           (0x79) SMART execute Offline immediate.
               No Auto Offline data collection support.
               Suspend Offline collection upon new
               command.
               Offline surface scan supported.
               Self-test supported.
               Conveyance Self-test supported.
               Selective Self-test supported.
SMART capabilities:            (0x0003)   Saves SMART data before entering
               power-saving mode.
               Supports SMART auto save timer.
Error logging capability:        (0x01)   Error logging supported.
               General Purpose Logging supported.
Short self-test routine
recommended polling time:     (   2) minutes.
Extended self-test routine
recommended polling time:     (  30) minutes.
Conveyance self-test routine
recommended polling time:     (   6) minutes.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   050    Pre-fail  Always       -       0
  9 Power_On_Hours          0x0012   100   100   000    Old_age   Always       -       8177
 12 Power_Cycle_Count       0x0012   100   100   000    Old_age   Always       -       91
168 Unknown_Attribute       0x0012   100   100   000    Old_age   Always       -       0
170 Unknown_Attribute       0x0003   071   071   010    Pre-fail  Always       -       35
173 Unknown_Attribute       0x0012   100   100   000    Old_age   Always       -       458764
192 Power-Off_Retract_Count 0x0012   100   100   000    Old_age   Always       -       52
194 Temperature_Celsius     0x0023   067   067   000    Pre-fail  Always       -       33 (Min/Max 33/33)
218 Unknown_Attribute       0x000b   100   100   050    Pre-fail  Always       -       0
231 Temperature_Celsius     0x0013   100   100   000    Pre-fail  Always       -       99
241 Total_LBAs_Written      0x0012   100   100   000    Old_age   Always       -       78

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%      8139         -

SMART Selective self-test log data structure revision number 0
Note: revision number not 1 implies that no selective self-test has ever been run
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

[opnsenseuser]

have the same issue since updating from 19.1 to 19.7.

[Taomyn]

If you haven't already done so, please add your comments or subscribe to the Github issue submitted here: https://github.com/opnsense/plugins/issues/1415

[opnsenseuser]

If you haven't already done so, please add your comments or subscribe to the Github issue submitted here: https://github.com/opnsense/plugins/issues/1415

done :-)

[comet]

Seeing the same problem after applying the upgrade today, but it appears so far that it is the only thing that does not work correctly.

[Jose]

If you haven't already done so, please add your comments or subscribe to the Github issue submitted here: https://github.com/opnsense/plugins/issues/1415

done :-)

Thanks, after manually applying the fix, "SMART Status" widget start working correctly with an "OK" on my healthy SATA disk.

Regards

[Jed Smith]

I have the same problem with the rest here: PC-Engines APU2, SATA SSD shows SMART status since 19.7. It's at unknown yellow.แทงบอลสูงต่ำ

Actually, I'm not sure if the green OK status before I can be trusted, because I can imagine that it is a similar misunderstanding, just like the door status is on the dashboard: in a menu that is not so easy to set point.
เล่นบอลสูงต่ำยังไง
By default is "Do not check gateways" and the dashboard shows the green status happily, even though in reality the gateway checking has been disabled. That is the state of SMART.แทงบอลสูงต่ำราคาดีที่สุด

Is it a red herring? It shows that there are some things that are misleading when in reality the SMART inspection is broken in the background and doesn't check anything at all?

Sorry for being like PITA. It's not a negative criticism. I just point out things that aren't broken that aren't easy to find and that others don't find them.แทงบอลสูงต่ำดีมั้ย