in my case the IP was on the CAPI list so i had to follow those instructions but it didn't work until i ran the CLI command
(update) it was blocked again today probably after updating with the API, so it seems the whitelist procedure isn't working.
Code Select
cscli decisions delete --ip 1.2.3.4
from the shell.(update) it was blocked again today probably after updating with the API, so it seems the whitelist procedure isn't working.