ETPro Telemetry Edition Order declined

[Ahmedaborady]

I've been trying to place this order on the website and I get a response email saying "our order has been declined due to inconsistencies in your application" I've tried register from my personal email and from the company's email both times same result and the response was kinda quick as if it's like automatic response anybody else having the same issue or know what it might be?

[chatmate]

It seems you need to register manually. I received the same messages and I contact sales team sales@opnsense.com . They did register manually and they said their automated order checking system is a bit picky at times.

[ariefisk8]

Hi, how long does it takes to have the Sales Team to reply? I have the same issue..

[korea153]

It takes about 10 minutes.

[korea153]

https://forum.opnsense.org/index.php?topic=37483.0
Read the post at the link above. ET Pro Telemetry Edition is not working properly.

[ariefisk8]

the problem was settled. thank you for the feedback!