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OPNsense upgrade failure with Zenarmor (23.1.7)
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Topic: OPNsense upgrade failure with Zenarmor (23.1.7) (Read 6338 times)
rfc805
Newbie
Posts: 16
Karma: 1
Re: OPNsense upgrade failure with Zenarmor (23.1.7)
«
Reply #15 on:
June 02, 2023, 04:36:49 pm »
Submitted a bug, got a blow off "we can't reproduce, go away" response. Meh - think it's best to just avoid using Zenarmor in the future.
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sy
Hero Member
Posts: 585
Karma: 44
Re: OPNsense upgrade failure with Zenarmor (23.1.7)
«
Reply #16 on:
June 02, 2023, 06:14:39 pm »
Hi,
Can you share the ticket ID? It could be a misunderstanding. We try to solve the issue via remote session if we can not reproduce it.
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rfc805
Newbie
Posts: 16
Karma: 1
Re: OPNsense upgrade failure with Zenarmor (23.1.7)
«
Reply #17 on:
June 02, 2023, 06:35:39 pm »
How would you solve the issue via a remote session for an upgrade failure? Doesn't make much sense in the approach.
I understand it as a general policy to troubleshooting, but can't see how it's relevant for this one.
It's also a bit of an uncomfortable approach with a firewall device.
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almodovaris
Sr. Member
Posts: 316
Karma: 15
Re: OPNsense upgrade failure with Zenarmor (23.1.7)
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Reply #18 on:
June 13, 2023, 11:43:29 am »
I cannot get crash dumps, but every time I reinstall Zenarmor I get a kernel panic after Application category migration... done.
Panic happens each and every time I install Zenarmor, even if I had cleaned its every trace before reinstalling it.
«
Last Edit: June 13, 2023, 12:10:34 pm by almodovaris
»
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OPNsense HW:
Minisforum Venus series UN100C, 16 GB RAM, 512 GB SSD
T-bao N9N Pro, 16 GB RAM, 512 GB SSD
beki
Jr. Member
Posts: 90
Karma: 10
Re: OPNsense upgrade failure with Zenarmor (23.1.7)
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Reply #19 on:
June 14, 2023, 03:11:06 pm »
Hi Almodovaris,
Could you share the kernel panic message and the zenarmor* files under /tmp/ folder with the Zenarmor team?
Bests
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jclendineng
Full Member
Posts: 144
Karma: 6
Re: OPNsense upgrade failure with Zenarmor (23.1.7)
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Reply #20 on:
June 14, 2023, 04:33:49 pm »
Had this as well, intel nics. This has happened on these nics for over a year, I did reach out to support who did offer to remote in, which is hard to do when interfaces are all down
I uninstalled, but have you tried emulated mode? Ive heard emulated is pretty stable now...
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almodovaris
Sr. Member
Posts: 316
Karma: 15
Re: OPNsense upgrade failure with Zenarmor (23.1.7)
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Reply #21 on:
June 14, 2023, 07:05:36 pm »
This happens before eastpect is even started.
I get a kernel panic and OPNsense reboots. There is nothing about kernel panic in /tmp. /tmp is volatile. If you show me how to capture Proxmox console, I can share the output, there are many pages of errors.
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OPNsense HW:
Minisforum Venus series UN100C, 16 GB RAM, 512 GB SSD
T-bao N9N Pro, 16 GB RAM, 512 GB SSD
almodovaris
Sr. Member
Posts: 316
Karma: 15
Re: OPNsense upgrade failure with Zenarmor (23.1.7)
«
Reply #22 on:
June 14, 2023, 07:31:55 pm »
Okay, made /tmp and /var stick. Still no logs in /usr/local/sensei/support/crash_dumps or /var/crash.
Nothing interesting in /tmp either. Nor in /var/log .
«
Last Edit: June 14, 2023, 07:33:59 pm by almodovaris
»
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OPNsense HW:
Minisforum Venus series UN100C, 16 GB RAM, 512 GB SSD
T-bao N9N Pro, 16 GB RAM, 512 GB SSD
almodovaris
Sr. Member
Posts: 316
Karma: 15
Re: OPNsense upgrade failure with Zenarmor (23.1.7)
«
Reply #23 on:
June 14, 2023, 09:05:16 pm »
https://youtu.be/dRZDPivYrDA
At 01:30 begins the action.
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OPNsense HW:
Minisforum Venus series UN100C, 16 GB RAM, 512 GB SSD
T-bao N9N Pro, 16 GB RAM, 512 GB SSD
sy
Hero Member
Posts: 585
Karma: 44
Re: OPNsense upgrade failure with Zenarmor (23.1.7)
«
Reply #24 on:
June 15, 2023, 12:15:31 am »
Hi,
It is crashing when tries to stop the engine. Can you try to remove /usr/local/sensei folder and kill all easpect process?
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almodovaris
Sr. Member
Posts: 316
Karma: 15
Re: OPNsense upgrade failure with Zenarmor (23.1.7)
«
Reply #25 on:
June 15, 2023, 02:11:16 pm »
Already did that, several times. I had reinstalled Zenarmor after deleting its every folder and rebooting OPNsense before installing it. I still had the same crash.
Logged
OPNsense HW:
Minisforum Venus series UN100C, 16 GB RAM, 512 GB SSD
T-bao N9N Pro, 16 GB RAM, 512 GB SSD
sy
Hero Member
Posts: 585
Karma: 44
Re: OPNsense upgrade failure with Zenarmor (23.1.7)
«
Reply #26 on:
June 15, 2023, 03:37:41 pm »
Hi,
Is there a chance to share screen video during the fresh install. In the previous video it was crashing while tries to stop Zenarmor engine. I wonder what is the cause of crash in fresh install.
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almodovaris
Sr. Member
Posts: 316
Karma: 15
Re: OPNsense upgrade failure with Zenarmor (23.1.7)
«
Reply #27 on:
June 15, 2023, 05:00:16 pm »
Done.
https://youtu.be/QB4WGX-qnh8
Action begins at 01:40.
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OPNsense HW:
Minisforum Venus series UN100C, 16 GB RAM, 512 GB SSD
T-bao N9N Pro, 16 GB RAM, 512 GB SSD
mb
Hero Member
Posts: 941
Karma: 99
Re: OPNsense upgrade failure with Zenarmor (23.1.7)
«
Reply #28 on:
June 15, 2023, 07:55:41 pm »
Hi @almodovaris,
Thanks for the video. It was very helpful in understanding what's going on.
It looks like the crash is indeed caused by the 'sysctl' binary while trying to update net.inet.ip.intr_direct_queue_maxlen sysctl value.
Although the crash is not directly caused by zenarmor per se; something along the package install path seems to be triggering an operating system bug leading to an OS panic.
We're trying to reproduce this on our environment.
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almodovaris
Sr. Member
Posts: 316
Karma: 15
Re: OPNsense upgrade failure with Zenarmor (23.1.7)
«
Reply #29 on:
June 16, 2023, 01:26:43 am »
Well, it's not hard to reproduce on an APU2E4.
Logged
OPNsense HW:
Minisforum Venus series UN100C, 16 GB RAM, 512 GB SSD
T-bao N9N Pro, 16 GB RAM, 512 GB SSD
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OPNsense upgrade failure with Zenarmor (23.1.7)