DEC3840 Config import no login prompt

[Berzerker]

Hello, I just received my new-to-me DEC3840, trying to install 22.1 and restore a 21.7 config, but after a reboot, I don't get a login prompt.

I assume I should try installing an older version? Is there a way to get my config compatible without having to go through an upgrade path?

Thanks.

[Patrick M. Hausen]

Can you reach the web UI despite the missing login? Maybe your config has the wrong console type for the device?

If this is a config from an existing and still running firewall, you could change the primary console temporarily, export the config again, then change back.

[Berzerker]

Can you reach the web UI despite the missing login? Maybe your config has the wrong console type for the device?

If this is a config from an existing and still running firewall, you could change the primary console temporarily, export the config again, then change back.

I haven't tried accessing the web console, but I can't get to the point where I can reconfigure interfaces, so I don't think I could even if I tried.

Is there a description of what's required of the "change the primary console" that I could maybe make in the config xml before importing? This config was previously run on a whitebox with a Xeon and now is running on a DEC without VGA, so I assume *something* needs to be changed.

Thanks.

[Patrick M. Hausen]

Try:

Code Select Expand


<system>
    <serialspeed>115200</serialspeed>
    <primaryconsole>serial</primaryconsole>
[...]


[Berzerker]

Try:

Code Select Expand


<system>
    <serialspeed>115200</serialspeed>
    <primaryconsole>serial</primaryconsole>
[...]


Ah, that might have been it! I made this backup on a VGA install so it was set to video.

Does this setting matter as well?

Code Select Expand

<disablevirtualconsole>1</disablevirtualconsole>

[Patrick M. Hausen]

I guess (without knowing for sure) that this setting is not relevant when the console is set to "serial". Virtual consoles are a feature if the VGA console driver.

[Berzerker]

is there a way to invoke the serial console without editing the config file? so I can test without reporting a config?

[Patrick M. Hausen]

Do you get the boot loader at least? In that case you can escape to the loader prompt, then type

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set console=comconsole
boot

[Berzerker]

Do you get the boot loader at least? In that case you can escape to the loader prompt, then type

Code Select Expand

set console=comconsole
boot

thanks I'll try that!

[Berzerker]

Do you get the boot loader at least? In that case you can escape to the loader prompt, then type

Code Select Expand

set console=comconsole
boot

That didn't seem to work, I still don't get a login prompt, still stuck at the hashes.

[Berzerker]

Do you get the boot loader at least? In that case you can escape to the loader prompt, then type

Code Select Expand

set console=comconsole
boot

Sorry, do you have any other suggestions? Thanks.

[Patrick M. Hausen]

Why don't you want to edit the config and reinstall?

[Berzerker]

Why don't you want to edit the config and reinstall?

Thank you, that solved the issue. I'm having a different one now so I'll create a new topic