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Archive => 22.1 Legacy Series => Topic started by: Berzerker on May 21, 2022, 05:11:58 pm

Title: DEC3840 Config import no login prompt
Post by: Berzerker on May 21, 2022, 05:11:58 pm

Hello, I just received my new-to-me DEC3840, trying to install 22.1 and restore a 21.7 config, but after a reboot, I don't get a login prompt.

I assume I should try installing an older version? Is there a way to get my config compatible without having to go through an upgrade path?

Thanks.

Title: Re: DEC3840 Config import no login prompt
Post by: Patrick M. Hausen on May 21, 2022, 05:23:55 pm

Can you reach the web UI despite the missing login? Maybe your config has the wrong console type for the device?

If this is a config from an existing and still running firewall, you could change the primary console temporarily, export the config again, then change back.

Title: Re: DEC3840 Config import no login prompt
Post by: Berzerker on May 21, 2022, 05:40:22 pm

Quote from: pmhausen on May 21, 2022, 05:23:55 pm

Can you reach the web UI despite the missing login? Maybe your config has the wrong console type for the device?

If this is a config from an existing and still running firewall, you could change the primary console temporarily, export the config again, then change back.

I haven't tried accessing the web console, but I can't get to the point where I can reconfigure interfaces, so I don't think I could even if I tried.

Is there a description of what's required of the "change the primary console" that I could maybe make in the config xml before importing? This config was previously run on a whitebox with a Xeon and now is running on a DEC without VGA, so I assume *something* needs to be changed.

Thanks.

Title: Re: DEC3840 Config import no login prompt
Post by: Patrick M. Hausen on May 21, 2022, 06:24:32 pm

Try:

Code: [Select]

<system>
    <serialspeed>115200</serialspeed>
    <primaryconsole>serial</primaryconsole>
[...]


Title: Re: DEC3840 Config import no login prompt
Post by: Berzerker on May 21, 2022, 06:27:41 pm

Quote from: pmhausen on May 21, 2022, 06:24:32 pm

Try:

Code: [Select]

<system>
    <serialspeed>115200</serialspeed>
    <primaryconsole>serial</primaryconsole>
[...]


Ah, that might have been it! I made this backup on a VGA install so it was set to video.

Does this setting matter as well?

Code: [Select]

<disablevirtualconsole>1</disablevirtualconsole>

Title: Re: DEC3840 Config import no login prompt
Post by: Patrick M. Hausen on May 21, 2022, 06:31:03 pm

I guess (without knowing for sure) that this setting is not relevant when the console is set to "serial". Virtual consoles are a feature if the VGA console driver.

Title: Re: DEC3840 Config import no login prompt
Post by: Berzerker on May 21, 2022, 07:05:45 pm

is there a way to invoke the serial console without editing the config file? so I can test without reporting a config?

Title: Re: DEC3840 Config import no login prompt
Post by: Patrick M. Hausen on May 21, 2022, 07:13:41 pm

Do you get the boot loader at least? In that case you can escape to the loader prompt, then type

Code: [Select]

set console=comconsole
boot

Title: Re: DEC3840 Config import no login prompt
Post by: Berzerker on May 21, 2022, 07:14:10 pm

Quote from: pmhausen on May 21, 2022, 07:13:41 pm

Do you get the boot loader at least? In that case you can escape to the loader prompt, then type

Code: [Select]

set console=comconsole
boot

thanks I'll try that!

Title: Re: DEC3840 Config import no login prompt
Post by: Berzerker on May 21, 2022, 07:22:12 pm

Quote from: pmhausen on May 21, 2022, 07:13:41 pm

Do you get the boot loader at least? In that case you can escape to the loader prompt, then type

Code: [Select]

set console=comconsole
boot

That didn't seem to work, I still don't get a login prompt, still stuck at the hashes.

Title: Re: DEC3840 Config import no login prompt
Post by: Berzerker on May 21, 2022, 08:02:54 pm

Quote from: pmhausen on May 21, 2022, 07:13:41 pm

Do you get the boot loader at least? In that case you can escape to the loader prompt, then type

Code: [Select]

set console=comconsole
boot

Sorry, do you have any other suggestions? Thanks.

Title: Re: DEC3840 Config import no login prompt
Post by: Patrick M. Hausen on May 21, 2022, 08:20:13 pm

Why don't you want to edit the config and reinstall?

Title: Re: DEC3840 Config import no login prompt
Post by: Berzerker on May 23, 2022, 01:17:36 am

Quote from: pmhausen on May 21, 2022, 08:20:13 pm

Why don't you want to edit the config and reinstall?

Thank you, that solved the issue. I'm having a different one now so I'll create a new topic