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Author Topic: PPPOE over Vigor 165 dies regularly, how to debug?  (Read 3678 times)

skywalker007

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PPPOE over Vigor 165 dies regularly, how to debug?
« on: June 30, 2019, 12:30:40 pm »
Hi *.*,

I need some advise how to debug a braking pppoe internet connection (Telekom BNG VDSL2).
Setup is as follows:
Vigor 165 as modem with pppoe passthrough.
OPNSense tags interface em1 with VLAN7.
PPPOE sit on top of em1_VLAN7.

I had the same setup running for a while with a Vigor 130 without problems.
Now with a Vigor 165, the connection breaks sometimes ones a day and sometimes after a few days.
I don't see any indicator for that. The pppoe log indicates connection attempts without success.
The Vigor modem indicates that DSL connection is up.
I don't see anything on the vigor that let's me troubleshoot any layer on top of that.
Does anyone have a similar setup? Any hints what to look for?

The procedure to get it back up and running currently is to restart both, the modem and the firewall.
thanks a lot for any hint, Till

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System1: Qotom Q310G4
System2: APU2C4

chemlud

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Re: PPPOE over Vigor 165 dies regularly, how to debug?
« Reply #1 on: June 30, 2019, 02:49:17 pm »
I would try at first (if both 130 and 165 are on latest firmware) with setting VLAN7 in the Vigor and see how that does.
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kind regards
chemlud
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skywalker007

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Re: PPPOE over Vigor 165 dies regularly, how to debug?
« Reply #2 on: June 30, 2019, 02:52:37 pm »
thanks for your input.
Why do you expect that to work better? I have always been tagging on the firewall because I use the underlying interface for routing web UI access to the modem's IP.
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System1: Qotom Q310G4
System2: APU2C4

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