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17.7 Legacy Series / OPNsense (VM running on KVM) interface stops accepting packets from WAN
« on: January 13, 2018, 06:56:05 am »
I have the stable release of OPNsense running in a VM on a KVM host. I am using the e1000 NIC driver with HW offloading disabled in the OPNsense UI. I have a typical two interface setup and have Suricata running in IDS/IPS mode. The internet connection is 200Mbps/20Mbps cable from the cable company.
* Ever 1-2 days, the WAN interface has problems. tcpdump on the interface shows only outbound packets and not a single inbound.
* I have found that running ifconfig em1 down followed ifconfig em1 up restores normal operation (em1 is the WAN interface).
* I have examined every guest and host log file that I can find and haven't found a single error message which lines up with these outages.
* This internet connection is used heavily during the day for normal home office tasks and the interface has yet to have problems during the day.
* When this outage occurs, we are typically watching 1x streaming show (Hulu, Netflix, etc).
* Load on the VM looks low when the outages happen. Plenty of free ram and a low # of connections.
* After bouncing the interface, the VM/OPNsense does fine the rest of the night and the next days. We typically watch hours of streaming after the outage without any further issues.
Any ideas for the cause or how to troubleshoot further? If I can't solve this issue, I will have to switch firewall solutions as troubleshooting network issues in the middle of the night almost every night isn't much fun.
* Ever 1-2 days, the WAN interface has problems. tcpdump on the interface shows only outbound packets and not a single inbound.
* I have found that running ifconfig em1 down followed ifconfig em1 up restores normal operation (em1 is the WAN interface).
* I have examined every guest and host log file that I can find and haven't found a single error message which lines up with these outages.
* This internet connection is used heavily during the day for normal home office tasks and the interface has yet to have problems during the day.
* When this outage occurs, we are typically watching 1x streaming show (Hulu, Netflix, etc).
* Load on the VM looks low when the outages happen. Plenty of free ram and a low # of connections.
* After bouncing the interface, the VM/OPNsense does fine the rest of the night and the next days. We typically watch hours of streaming after the outage without any further issues.
Any ideas for the cause or how to troubleshoot further? If I can't solve this issue, I will have to switch firewall solutions as troubleshooting network issues in the middle of the night almost every night isn't much fun.