Hi,
I have been very happy with the performance of D840, and the design is lovely. Unfortunately, the communication with the manufacturer was one of the most dreadful I had ever. Everyone was nice, but I wasted more than three months on waiting and repeating the same questions over and over.
This is very much related to an edge case triggered by the warranty issue I have, but nonetheless, the warranty is effectively useless (at least in my country), which suggests to find some alternative hardware.
But the original need still stands. I would like:
Still, any relevant personal experiences will be greatly appreciated.
I have been very happy with the performance of D840, and the design is lovely. Unfortunately, the communication with the manufacturer was one of the most dreadful I had ever. Everyone was nice, but I wasted more than three months on waiting and repeating the same questions over and over.
This is very much related to an edge case triggered by the warranty issue I have, but nonetheless, the warranty is effectively useless (at least in my country), which suggests to find some alternative hardware.
But the original need still stands. I would like:
- A more or less blackbox solution, so that OPNSense Business can be installed with modest efforts.
- Capabilities and performance on the level of D840 (Netboard A20, 4 cores, 8Gb): throughput with IDPS and at least one SFP+.
- Customer support that answers emails, not only for enterprise accounts.
- Not loud.
- Preferably, rack mountable.
Still, any relevant personal experiences will be greatly appreciated.
"