SkyQ

[Heathy65]

I have SkyQ in the UK and have a strange issue every since changing my router to OPNsense.  The SkyQ box is working fine at a basic level, i.e. I'm able to watch TV and also download some content so I know that the basic IP/Internet connectivity is fine.  Even the self-test on the SkyQ box works fine.

However when I try to look at services like Sky Store I get this helpful message:

“To enjoy this service we must have an active connection to your internet.”

But I definitely do have an internet connection from the SkyQ box.

I'm wondering if it's something like a DNS issue (I have the OPNsense box handling DNS along with opendns.

I'm going to put a Wireshark trace on the SkyQ box to see what it's trying to do and failing at, but just wondered if anyone else has had this.

[BertM]

Could it be that the SkyQ Set Top Box requires some ports to be forwarded to it?

[dragon2611]

Might be worth going interfaces > Diagnostics > Packet capture then selecting the interface that the SkyQ box is on, then adding the SkyQ box in the host address.

Hopefully that might give some clues as to if it's trying to lookup some internal address that only works with skys DNS, or if it's trying to talk out on a port that's blocked by your firewall policy.

[Heathy65]

Might be worth going interfaces > Diagnostics > Packet capture then selecting the interface that the SkyQ box is on, then adding the SkyQ box in the host address.

Hopefully that might give some clues as to if it's trying to lookup some internal address that only works with skys DNS, or if it's trying to talk out on a port that's blocked by your firewall policy.

Thanks, ah didn't realise OPNsense had that feature, will try that before I have a poke around with WireShark.