[SOLVED] complete crash on physical ethernet connect when using PPPoE

[vince]

We had a very strange issue a few day ago. We were connecting a new office with an OPNSense box (I think 17.7 at that point) via Ethernet on WAN port to a Switch and from there it went via fiber to whereever exactly. It is not DSL, but uses PPPoE. The very moment we plugged in the cable the whole box goes unresponsive, nothing at all, no GUI, no ping - lights on though. It comes back only if we hard reboot it with the cable unplugged.
Sadly there is not much I can do regarding debugging, as we're not on site very often. Currently we're using a different box as a PPPoE endpoint and port forward etc. to our OPNSense box. Next time we're there I can try some things if anyone has ideas, as I would very much prefer to loose the intermediate endpoint, but it might take a while.

[rabievdm]

Hi,

If you are on 17.7 (no update) then you should update. If you look further down/search then you will see a discussion on the very issue.

Regards
R

[franco]

Yes, please update to 17.7.1 at least. We will release new images after 17.7.4 is out next week to fix this permanently.


Cheers,
Franco

[vince]

I just updated to 17.7.3, but as I said I cannot just test it. Thank you for the information, I seem to have missed that. So I will schedule a visit after 17.7.4 is released.

[franco]

Hi Vince,

It's quite easy to confirm. Go to Interfaces: Overview. Disconnect and reconnect your PPPoE a few times. If the box is still there, the problem is fixed indeed.


Cheers,
Franco