After Update to 17.1.7 Gateway Status was Pending on both Cluster Nodes

Started by RainerR, May 20, 2017, 05:05:36 PM

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Hi.

I've updated both nodes of my HA cluster to from version 17.1.6 to version 17.1.7.

After checking the Dashboard I saw that my Gateway status was unknown on both nodes.
I checked the apinger service and it was down on both nodes and I was unable to start the service.
In the service log there was the messages "apinger: No usable targets found, exiting".

So first I've done a reboot of both nodes but nothing changed.
I was unable to start the apinger service.

At this point I had a weird idea.
I went to System-Gateways-All and select the "edit gateway" action.
I don't changed a setting but I've saved by using the save button.
After applying the setting (strange because I didn't changed anything) the pinger service starts and my Gateway status in the Dashboard changed from unknown to online. :-)

I post this here for people who run into the same issue.

Best regards,
Rainer.

Hi Rainer,

Thanks for posting this. It seemed that the newer gateway code is more strict about the gateway monitoring IP, I suspect something changed there while saving the gateway configuration (you can check the config.xml differences from System: Configuration: History)?


Cheers,
Franco