Help me to get a valid et pro telemetry token

[zlinuxboy]

I have been apply an order of et pro telemetry. but the system cancelled it automatically, but I don't know why.
How to correctly apply it?
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here is the reason what it said:
The following note has been added to your order:

Your order has been declined due to inconsistencies in your application, if you believe the provided data is valid, just send an email to contact@opnsense.com and ask us to validate your application manually.

[Monviech (Cedrik)]

Well follow what the reason said and send an email.

[zlinuxboy]

I did, I have been sent two letters to sales@opnsense.org and contact@opnsense.org, yesterday and half a hour ago. no reply

[Monviech (Cedrik)]

Just be patient, I'm sure you'll get a reply eventually if you did sent an email.

[zlinuxboy]

hello, sir.

I got no reply after sent letter to sales@opnsense.org and contact@opnsense.org after 3 days. any suggestion to push a progress?