Failed BIOS Update Due to Power Loss

[Kets_One]

Hi All,

Today a very sad thing happened during the BIOS update of my dec3850: a sudden power loss.
This interrupted the update process and "bricked" the device. No POST after restart :( :(

While we have no support contract in place (just a private / non-profit organisation) I sent an email to Deciso to check what (if anything) can be done.
I hope the dec3850 can be recovered.
If anyone has an idea here on how to revive it this would be very welcome.

[Greg_E]

A hardware programmer like one of the many ch341a kits may be able to erase and upload a new BIOS if you have that BIOS extracted and it is not encrypted.

The exact steps are a little harder to know without working on that hardware. Here is an example of a process: https://www.badcaps.net/forum/troubleshooting-hardware-devices-and-electronics-theory/troubleshooting-desktop-motherboards-graphics-cards-and-pc-peripherals/bios-schematic-requests/3565262-hp-t740-thin-client-bios-dump

Looks like you need to create a free account and be logged in to see the images.

Hopefully someone from Deciso will see this post and comment on a recovery method, even if it follows the above programmer method.

[franco]

@Kets_One There will be a reply to your email soon. If you send the device in we can put a BIOS back on it.


Cheers,
Franco

[Kets_One]

@franco
Awesome! Looking forward to your mail.
You just made my day! :)

[BrandyWine]

No BIOS reset with shadow copy?