Problems setting up PPPoE connection

Started by HCTMartijn, October 23, 2025, 04:33:36 PM

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Hello everyone, I'm running into a bit of a problem with my OPNsense and new fiber connection. It looks like whatever I try, I cannot get it to work, it refuses to get an IP address. I've added some attachments showing various settings, but can provide more information if necessary.

What I can find in the log is this:

2025-10-23T15:25:55Noticeppp[opt3_link0] Link: reconnection attempt 2 in 2 seconds
2025-10-23T15:25:55Noticeppp[opt3_link0] LCP: Down event
2025-10-23T15:25:55Noticeppp[opt3_link0] Link: DOWN event
2025-10-23T15:25:55Noticeppp[opt3_link0] PPPoE connection timeout after 9 seconds
2025-10-23T15:25:54Noticeppp[opt1_link0] PPPoE: Connecting to ''
2025-10-23T15:25:54Noticeppp[opt1_link0] Link: reconnection attempt 12
2025-10-23T15:25:51Noticeppp[opt1_link0] Link: reconnection attempt 12 in 3 seconds
2025-10-23T15:25:51Noticeppp[opt1_link0] LCP: Down event
2025-10-23T15:25:51Noticeppp[opt1_link0] Link: DOWN event
2025-10-23T15:25:51Noticeppp[opt1_link0] PPPoE connection timeout after 9 seconds
2025-10-23T15:25:46Noticeppp[opt3_link0] PPPoE: Connecting to ''
2025-10-23T15:25:46Noticeppp[opt3_link0] Link: reconnection attempt 1
2025-10-23T15:25:45Noticeppp[opt3_link0] Link: reconnection attempt 1 in 1 seconds
2025-10-23T15:25:45Noticeppp[opt3_link0] LCP: Down event
2025-10-23T15:25:45Noticeppp[opt3_link0] Link: DOWN event
2025-10-23T15:25:45Noticeppp[opt3_link0] PPPoE connection timeout after 9 seconds
2025-10-23T15:25:42Noticeppp[opt1_link0] PPPoE: Connecting to ''
2025-10-23T15:25:42Noticeppp[opt1_link0] Link: reconnection attempt 11
2025-10-23T15:25:38Noticeppp[opt1_link0] Link: reconnection attempt 11 in 4 seconds
2025-10-23T15:25:38Noticeppp[opt1_link0] LCP: Down event

The gateway says "undefined"

The ONT is connected directly to the NIC, there is no ISP provided device in bridge-mode.
If it helps anyone our ISP is KPN. They use vlan tag 6. The username and password should not matter, as long as they're filled in.

I don't know if this is the correct sub-forum, apologies if not.

VLAN configuration should be performed on the Hyper-V host, not in the guest OS.

Cheers
Maurice
OPNsense virtual machine images
OPNsense aarch64 firmware repository

Commercial support & engineering available. PM for details (en / de).

October 23, 2025, 09:07:32 PM #2 Last Edit: October 24, 2025, 09:49:46 AM by HCTMartijn
Cheers Maurice, I'll check that out in the morning. Also I'm just now noticing that I failed to add the images, so that sucks.

Update 24-10: That was indeed the solution, thanks!