[SOLVED] Can't Ping LAN IP of OPN or Connect to webgui

Started by AgentXXL, December 04, 2024, 10:13:45 PM

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December 04, 2024, 10:13:45 PM Last Edit: December 05, 2024, 02:20:26 AM by AgentXXL
Hello,

New to the forums but have been running OPNSense since mid-January this year. When I woke up earlier today my roommate advised me that the internet went down around 3am. I've checked logs and found a backup was created at 3:14am so I'm assuming OPN had an update and made a backup.

Alas nothing in the log after that, until I forced a reboot. I'm seeing what looks like a normal boot with the correct WAN IP and the LAN IP being set correctly to 192.168.50.1. Using the local console session I tried restoring the last backup from Nov. 21st but still no internet.

I noticed the kernel regression bug fix thread(s) so I also tried the fix published by franco with no joy. From the local console session I can ping addresses on the internet like google.com with no issues. Client devices appear to be getting their DHCP reserved addresses with the normal 192.168.50.1 as gateway but they can't ping the lan IP or anything on the internet, but client devices can ping each other. Eg. 192.168.50.5 can ping 192.168.50.90.

Suggestions of what to try next? Currently using my phone as a hotspot so I can ask for help. TIA!

Unless you set it up somehow with your own solution for it, OPN does not auto upgrade. So you needn't upgrade kernels. Just good 'ol diagnosing.

Quote from: cookiemonster on December 04, 2024, 10:19:32 PM
Unless you set it up somehow with your own solution for it, OPN does not auto upgrade. So you needn't upgrade kernels. Just good 'ol diagnosing.
That's news to me... I enabled Automatic Updates at System --> Firmware

Any suggestions of what to try next? I'm about ready to reset to defaults and then try restoring my last scheduled backup vs the one that was made at 3:14am today.

Quote from: AgentXXL on December 04, 2024, 10:58:03 PM
Quote from: cookiemonster on December 04, 2024, 10:19:32 PM
Unless you set it up somehow with your own solution for it, OPN does not auto upgrade. So you needn't upgrade kernels. Just good 'ol diagnosing.
That's news to me... I enabled Automatic Updates at System --> Firmware

Any suggestions of what to try next? I'm about ready to reset to defaults and then try restoring my last scheduled backup vs the one that was made at 3:14am today.
News to me too. I might have missed some news but I don't see it on my system. I am on version 24.7.6 Not that I'd want it though. All my updates are preferably "manual".

What do do next? Normal diagnostics. Check logs starting from dmesg for OPN but from the problem description the problem might only be with the clients. That said I'd start with dns diagnostics.

I had tried the hotfix that was released as well as another variant of the kernel but both were 24.7.10 options. I found another user recommended rolling back to 24.7.8 and thankfully that appears to have done the job for now.

https://forum.opnsense.org/index.php?topic=44430.msg221886#msg221886

Auto-updates being turned off.