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Author Topic: Devices auto disappear  (Read 174 times)

xpking

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Devices auto disappear
« on: November 30, 2024, 11:17:00 am »
Dear all,

May I know if there is a rule so that Zenarmor auto clear devices haven't seen for some days?
I always keep missing some devices when it didn't connected for some days.
I would like to disable this feature if it is there.
Please advise. Thank you.
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IHK

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Re: Devices auto disappear
« Reply #1 on: November 30, 2024, 02:51:42 pm »
Currently, Zenarmor automatically clears devices that have not been seen for 30 days.
However, there is no setting available to disable this feature.

Hope this helps!


Quote from: xpking on November 30, 2024, 11:17:00 am
Dear all,

May I know if there is a rule so that Zenarmor auto clear devices haven't seen for some days?
I always keep missing some devices when it didn't connected for some days.
I would like to disable this feature if it is there.
Please advise. Thank you.
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xpking

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Re: Devices auto disappear
« Reply #2 on: December 01, 2024, 02:39:08 am »
Thank you!
What a joke Zenarmor!
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IHK

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Re: Devices auto disappear
« Reply #3 on: December 01, 2024, 12:16:48 pm »
Inactive devices are deleted after 30 days, as we believe this duration is sufficient to prevent the device database from growing unnecessarily.

Taking your feedback into account, we will forward this request to the product team for further consideration.
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