OPNsense crashes when accessing Dashboard

Started by Calimarina, November 22, 2024, 11:54:43 PM

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Hello, I'm having an issue with OPNsense or my hardware. I'm not sure which. Everything has loaded fine and works, but when I access OPNsense Dashboard or access the Insight page after enabling it in NetFlow OPNsense crashes and reboots. Those are the only two pages I can't access on OPNsense.

I have two routers. One uses a Pentium Silver N6005 and my new one uses a Pentium Gold 8505. I took the 16GB of memory and 1TB NVME out of the old router and put them in the new router. The old router works fine. The reason why I got a new one was because I thought the old one was dead, but it was just the power cord so now I have two working routers yay! Well kind of...

So I'm not sure what's wrong with my new router. I'm using 24.7.9_1. I don't mind uploading diagnostic reports here, but I don't know how. Any help would be greatly appreciated.

My guess would be bad memory. Is it possible to take half the memory out, and see if the problem persists? (then try the other half)

That was it! At first I didn't think it was the memory because I had done a memtest on the sticks and they passed on the old router. The problem was the memory slot on the new router. If I didn't use that slot OPNsense dashboard would come up. After closer inspection I found there were no quality control stickers and when I first loaded the BIOS it showed there were previous operating systems so I believe I got a used router instead of a new one. Oh well. I'm just gonna do what I originally planned and upgrade my server with a Ryzen 9 5950X and run OPNsense virtualized in Proxmox. Thank you!