[AUSTRALIA]Opnsense on N100 - Optus NBN

[Synice]

Hi All,

I've updated to 24.7 from 24.1 and I am connected to Opnsense via a cisco switch, today alone, I had to turn off the Opnsense and turn it back on to restore internet.

3:15PM AEDT
4:50PM AEDT

I've been submitting them crash reports non-stop...

not sure what is the issue.

[bartjsmit]

I've been submitting them crash reports non-stop...

What is your analysis of the crash reports? Can you summarise?

not sure what is the issue.

What basic troubleshooting steps have you taken already? E.g. rebuild from scratch, hardware testing, etc.

[Synice]

Please see attached,

I have to turn off the opnsense and turn it back on for internet to work again.

If I have to do that, I can schedule a daily reboot, but I want to know is it Optus or Me?

Thanks
Synice

[meyergru]

These look unspecific. These N100 devices are known to be picky with memory, which is hard to diagnose. Many people had success with exchanging the DDR5 sticks by another brand.

[Seimus]

Maybe a wild shot, but what DDR5 memory are you using?

If its a Hynix IC, most likely this is causing problem. Can tell you from my experience ;)

Regards,
S.

[Synice]

Crucial CT16G48C40S5 16GB 4800MHz CL40 Black DDR5 Laptop RAM Memory

[Seimus]

Crucial CT16G48C40S5 16GB 4800MHz CL40 Black DDR5 Laptop RAM Memory

I have exactly the same ram its a Micron IC, it replaced my Hynix one from Corsair which was causing problems. That ram should be running OK on the china N100 miniPC (of course if you have a good stick and not a faulty one).

Other than the RAM, can you more elaborate on the problem you have?
Are you able during the period of issues connect to OPN?
Are you able to ping something on the internet?
Are you able to ping LAN?
Is the device even communicating/online?

Regards,
S.

[Synice]

Well I raised a case with Optus, and they blame NBN, then ofc, now its seems to be online, since, but i do notice randomly unbound dns will stop and that drops my internet. I will continue to monitor this.

I used to run a ASUS RT3000 but its stopped working, I generally suspect ISP is playing this game cause we choose to BYO Modem and they dont like it maybe.

Thanks

[senectus]

I bought a N100 device and the Vendor said to user either samsung or Skhynix ORIGINAL brand ram specifically for this issue.
I installed KS Hynix 16GB DDR4 3200mhz SO-Dimm and its been pretty sweet and reliable.

[Synice]

crashed again, but my N100 is DDR5 so if you say Samsung/ SKYHNIX ?

[Synice]

This is Opnsense with no fault:

[meyergru]

crashed again, but my N100 is DDR5 so if you say Samsung/ SKYHNIX ?

That time, there was a crash accessing the NVME, which seems to be a Seagate Firecuda 510, of which there are reports of unreliability when you search for it. You can check if the drive has a problem with "smartctl -a /dev/nvme0".

[Synice]

Code Select Expand

root@OPNsense:~ # smartctl -a /dev/nvme0
smartctl 7.4 2023-08-01 r5530 [FreeBSD 14.1-RELEASE-p6 amd64] (local build)
Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Number:                       Seagate FireCuda 510 SSD ZP500GM30001
Serial Number:                      7QC00DK8
Firmware Version:                   STOSC014
PCI Vendor/Subsystem ID:            0x1bb1
IEEE OUI Identifier:                0x0024cf
Total NVM Capacity:                 500,107,862,016 [500 GB]
Unallocated NVM Capacity:           0
Controller ID:                      1
NVMe Version:                       1.3
Number of Namespaces:               1
Namespace 1 Size/Capacity:          500,107,862,016 [500 GB]
Namespace 1 Formatted LBA Size:     512
Namespace 1 IEEE EUI-64:            0024cf 0140003d42
Local Time is:                      Thu Nov 14 23:11:18 2024 AEDT
Firmware Updates (0x1e):            7 Slots, no Reset required
Optional Admin Commands (0x0017):   Security Format Frmw_DL Self_Test
Optional NVM Commands (0x005d):     Comp DS_Mngmt Wr_Zero Sav/Sel_Feat Timestmp
Log Page Attributes (0x08):         Telmtry_Lg
Maximum Data Transfer Size:         512 Pages
Warning  Comp. Temp. Threshold:     90 Celsius
Critical Comp. Temp. Threshold:     95 Celsius

Supported Power States
St Op     Max   Active     Idle   RL RT WL WT  Ent_Lat  Ex_Lat
0 +     7.14W       -        -    0  0  0  0        0       0
1 +     5.43W       -        -    1  1  1  1        0       0
2 +     4.57W       -        -    2  2  2  2        0       0
3 -   0.0490W       -        -    3  3  3  3     2000    2000
4 -   0.0018W       -        -    4  4  4  4    25000   25000

Supported LBA Sizes (NSID 0x1)
Id Fmt  Data  Metadt  Rel_Perf
0 +     512       0         2
1 -    4096       0         1

=== START OF SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

SMART/Health Information (NVMe Log 0x02)
Critical Warning:                   0x00
Temperature:                        64 Celsius
Available Spare:                    100%
Available Spare Threshold:          5%
Percentage Used:                    0%
Data Units Read:                    120,454 [61.6 GB]
Data Units Written:                 2,066,021 [1.05 TB]
Host Read Commands:                 4,990,699
Host Write Commands:                33,698,926
Controller Busy Time:               50
Power Cycles:                       58
Power On Hours:                     3,499
Unsafe Shutdowns:                   55
Media and Data Integrity Errors:    0
Error Information Log Entries:      8
Warning  Comp. Temperature Time:    0
Critical Comp. Temperature Time:    0
Thermal Temp. 1 Transition Count:   4
Thermal Temp. 2 Transition Count:   2
Thermal Temp. 1 Total Time:         30313
Thermal Temp. 2 Total Time:         10892

Error Information (NVMe Log 0x01, 16 of 63 entries)
No Errors Logged

Self-test Log (NVMe Log 0x06)
Self-test status: No self-test in progress
Num  Test_Description  Status                       Power_on_Hours  Failing_LBA                                                                                                                                                                                                                                               NSID Seg SCT Code
0   Short             Completed without error                   0            -                                                                                                                                                                                                                                                  -   -   -    -

root@OPNsense:~ #