DEC750 - wrong lan speed

[DanyK]

Good morning,

i recently bought a DEC750 which has 2 SFP+ and 3 2.5gbe RJ45 ports. One of the SFP+ ports is being used for the connection to the ISP and is reporting the correct  speed. The (only used) lan port on the other hand is running on 1000baseT (see attachment "interfaces").

This is insofar incorrect, as the firewall is connected with a cat 6a cable to a zyxel switch, which also supports 2.5gbe (MG-108)

The firmware is up to date (atleast to my knowledge, see attachment "versions"), in the interface settings i can't select any other (higher) speed (see attachment "speed.jpg"), so what else could be wrong?

Any hint is really appreciated

Thanks,
Dany

[Monviech (Cedrik)]

Connect to the SSH shell and check which media options are supported, and which NICs you have. Here is an example from my DEC740.

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pciconf -lv | grep -A1 -B3 network

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igc0@pci0:2:0:0:        class=0x020000 rev=0x03 hdr=0x00 vendor=0x8086 device=0x15f3 subvendor=0x8086 subdevice=0x0000
    vendor     = 'Intel Corporation'
    device     = 'Ethernet Controller I225-V'
    class      = network
    subclass   = ethernet
igc1@pci0:3:0:0:        class=0x020000 rev=0x03 hdr=0x00 vendor=0x8086 device=0x15f3 subvendor=0x8086 subdevice=0x0000
    vendor     = 'Intel Corporation'
    device     = 'Ethernet Controller I225-V'
    class      = network
    subclass   = ethernet
igc2@pci0:4:0:0:        class=0x020000 rev=0x03 hdr=0x00 vendor=0x8086 device=0x15f3 subvendor=0x8086 subdevice=0x0000
    vendor     = 'Intel Corporation'
    device     = 'Ethernet Controller I225-V'
    class      = network
    subclass   = ethernet
--
    class      = non-essential instrumentation
ax0@pci0:6:0:1: class=0x020000 rev=0x00 hdr=0x00 vendor=0x1022 device=0x1458 subvendor=0x1022 subdevice=0x1458
    vendor     = 'Advanced Micro Devices, Inc. [AMD]'
    class      = network
    subclass   = ethernet
ax1@pci0:6:0:2: class=0x020000 rev=0x00 hdr=0x00 vendor=0x1022 device=0x1458 subvendor=0x1022 subdevice=0x1458
    vendor     = 'Advanced Micro Devices, Inc. [AMD]'
    class      = network
    subclass   = ethernet
Here choose the same interface names as shown above. On mine its igc0 and ix0.

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ifconfig -m igc0

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igc0: flags=8863<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
        description: Admin (lan)
        options=4802028<VLAN_MTU,JUMBO_MTU,WOL_MAGIC,NOMAP>
        capabilities=4f43fbb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_UCAST,WOL_MCAST,WOL_MAGIC,VLAN_HWTSO,NETMAP,RXCSUM_IPV6,TXCSUM_IPV6,NOMAP>
        ether f4:90:ea:00:d9:f1
        inet 192.168.1.1 netmask 0xffffff00 broadcast 192.168.1.255
        media: Ethernet autoselect
        status: no carrier
        supported media:
                media autoselect
                media 2500Base-T
                media 1000baseT
                media 1000baseT mediaopt full-duplex
                media 100baseTX mediaopt full-duplex
                media 100baseTX
                media 10baseT/UTP mediaopt full-duplex
                media 10baseT/UTP
        nd6 options=29<PERFORMNUD,IFDISABLED,AUTO_LINKLOCAL>

There you can see if media 2500Base-T is available. If you have igb0 instead of igc0, and no media type 2500Base-T, you might have a DEC version without 2.5G support, probably.

[DanyK]

Thank you Monviech ... as it seems i really got a 750 without 2.5gb support 

igb0@pci0:2:0:0:        class=0x020000 rev=0x03 hdr=0x00 vendor=0x8086 device=0x157b subvendor=0x8086 subdevice=0x0000
    vendor     = 'Intel Corporation'
    device     = 'I210 Gigabit Network Connection'
    class      = network
    subclass   = ethernet
igb1@pci0:3:0:0:        class=0x020000 rev=0x03 hdr=0x00 vendor=0x8086 device=0x157b subvendor=0x8086 subdevice=0x0000
    vendor     = 'Intel Corporation'
    device     = 'I210 Gigabit Network Connection'
    class      = network
    subclass   = ethernet
igb2@pci0:4:0:0:        class=0x020000 rev=0x03 hdr=0x00 vendor=0x8086 device=0x157b subvendor=0x8086 subdevice=0x0000
    vendor     = 'Intel Corporation'
    device     = 'I210 Gigabit Network Connection'
    class      = network
    subclass   = ethernet


and

igb0: flags=8822<BROADCAST,SIMPLEX,MULTICAST> metric 0 mtu 1500
        options=48500b8<VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,VLAN_HWFILTER,VLAN_HWTSO,NOMAP>
        capabilities=4f53fbb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,WOL_UCAST,WOL_MCAST,WOL_MAGIC,VLAN_HWFILTER,VLAN_HWTSO,NETMAP,RXCSUM_IPV6,TXCSUM_IPV6,NOMAP>
        ether f4:90:ea:00:c6:02
        media: Ethernet autoselect (1000baseT <full-duplex>)
        status: active
        supported media:
                media autoselect
                media 1000baseT
                media 1000baseT mediaopt full-duplex
                media 100baseTX mediaopt full-duplex
                media 100baseTX
                media 10baseT/UTP mediaopt full-duplex
                media 10baseT/UTP
        nd6 options=29<PERFORMNUD,IFDISABLED,AUTO_LINKLOCAL>


I really hate it, when resellers are posting incomplete product details ... Anyway, thanks a lot for your help!

[Monviech (Cedrik)]

Well that sucks. I hope you can get that sorted out.

No problem happy to help.

[DanyK]

Yeah ... really, but it's a huge reseller here in Switzerland, so a return shouldn't be a problem. I guess ... or hope ...

Well, atleast now i finally learned how to get the information about the possible speeds, have been looking for that info for ages