opnsense are crooks

[Aart.Jansen]

they refuse to refund an unwanted subscription, despite the lawx of the netherlands.
https://business.gov.nl/regulation/automatic-renewal-subscription/

[Patrick M. Hausen]

This is the OPNsense community forum. Please take whatever you have to settle with Deciso Sales B.V. to them or your lawyer, if you are so inclined. Thank you.

[Aart.Jansen]

the community should know of their business practises.

[slackadelic]

There's more to the story than you're telling us I'm sure

[AdSchellevis]

Hi,

Although we usually do not respond to individual cases, I can share that consumer law is not applicable here as a business purchase was made. Our subscriptions can be cancelled at any time, but not after they have been delivered, in which case costs have also been made on our end.

Best regards.

Ad

[sorano]

Lol...

You call them crooks yet they deliver one of the best open source firewalls for free.

How about you keep better track on your subscriptions next time?

[franco]

I'm allowing discussion but let's not be unfair or stray off-topic.


Cheers,
Franco