Cannot browse web if Captive Portal is active, works if disabled. ver. 22.7.10_2

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Author Topic: Cannot browse web if Captive Portal is active, works if disabled. ver. 22.7.10_2 (Read 918 times)

Tectonic70

Newbie
Posts: 1
Karma: 0

Cannot browse web if Captive Portal is active, works if disabled. ver. 22.7.10_2

« on: January 04, 2023, 10:47:15 pm »

Hello all, I would like assistance please. My users can connect to the Captive Portal's "Accept the terms" screen. They can click on "Accept" but then they cannot browse since there is no internet connection. However, if I disable the "Captive portal" only then can users connect and browse the web. Any suggestions?

« Last Edit: January 04, 2023, 11:07:40 pm by Tectonic70 »

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tong2x

Full Member
Posts: 223
Karma: 9

Re: Cannot browse web if Captive Portal is active, works if disabled. ver. 22.7.10_2

« Reply #1 on: January 05, 2023, 11:42:48 am »

this is usually an issue with your DNS or a rule to allow internet connection.
once connected, can your client access lan or each other?

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franco

Administrator
Hero Member
Posts: 17661
Karma: 1611

Re: Cannot browse web if Captive Portal is active, works if disabled. ver. 22.7.10_2

« Reply #2 on: January 09, 2023, 03:30:54 pm »

DNS exception missing on the interface rules most likely.

Cheers,
Franco

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