[Solved] Netdata Web UI unavailable

Started by jds, October 13, 2021, 05:25:33 PM

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October 13, 2021, 05:25:33 PM Last Edit: October 14, 2021, 01:28:21 AM by jds
I am running  21.7.3_3-amd64 on a Protectli box. I don't think I have anything too strange in my setup. But for some time, the netdata web ui has been unavailable, and I finally tried today to see what might be going wrong. I uninstalled the os-netdata plugin and reinstalled it. Made sure that it was enabled, and checked that the daemon is running according the OPNsense dashboard. But still not available. I checked the General System logfiles, but did not find anything. I use the IP address of the box to make sure that there is not a DNS issue. Double-checked the correct port and checked CLI:

root@OPNsense:~ # sockstat | grep 19999
netdata  netdata    92292 5  tcp4   192.168.yy.yy:19999    *:*


But trying to load the UI just times out. Tried different browsers.

I would appreciate any pointers for where else to investigate. If there is anything else in the forum, I haven't been able to find it.

Hi,

a firewall rule blocking port 19999 on the firewall address?

KH

Thanks for that. It was not blocked, but it did need to be explicitly allowed. I think that there was a change a couple versions back to OPNsense that changed that, because the gateway maltrail or something also stopped working until a rule was added.