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[Solved] 2fa TOTP problems
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Topic: [Solved] 2fa TOTP problems (Read 3091 times)
crt333
Jr. Member
Posts: 56
Karma: 0
[Solved] 2fa TOTP problems
«
on:
August 04, 2021, 04:00:00 pm »
I would appreciate any suggestions for the following problem:
I have been using login with TOTP for years, but a strange new problem in the last 3 days:
- can't login to web interface, get a password failure (with TOTP)
- open a shell using ssh and existing certificate, reset admin password and turn off TOTP
- login without TOTP, restore working configuration (reboots)
- can once again log in using old TOTP setup
The next morning it is dead again, and I have to repeat all the above (3 mornings in a row)
Everything seems to run fine, just can't login to web interface.
running on Qotom box:
OPNsense 21.7-amd64
FreeBSD 12.1-RELEASE-p19-HBSD
OpenSSL 1.1.1k 25 Mar 2021
«
Last Edit: August 10, 2021, 11:38:24 pm by crt333
»
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errored out
Full Member
Posts: 171
Karma: 3
Re: 2fa TOTP problems
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Reply #1 on:
August 10, 2021, 06:08:33 am »
If your restoring your configurations, aren't you restoring the MFA?
Have you tried to remove the MFA authentication method from the server? System:Settings:Administration:Authentication > local
then go to
System:Access:Servers > delete TOTP server
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crt333
Jr. Member
Posts: 56
Karma: 0
Re: 2fa TOTP problems
«
Reply #2 on:
August 10, 2021, 02:45:24 pm »
Thanks for responding.
Yes, the restore does include MFA, and it works after the restore. I want to continue using MFA, but the problem is the next day something is wrong again and I can't log in to the GUI with MFA or without MFA, I am locked out.
So, then I have to SSH in again and reset the root password and turn off MFA. If I leave MFA off everything works fine day after day, but if I turn it on again it works for a while but by the next day its bad again.
Is deleting and reconfiguring it likely to be a permanent fix? I really don't understand what the problem might be here.
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franco
Administrator
Hero Member
Posts: 17661
Karma: 1611
Re: 2fa TOTP problems
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Reply #3 on:
August 10, 2021, 02:49:45 pm »
Sounds like a clock problem. Make sure NTP keeps the time in sync...
Cheers,
Franco
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crt333
Jr. Member
Posts: 56
Karma: 0
Re: 2fa TOTP problems
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Reply #4 on:
August 10, 2021, 03:30:37 pm »
Thanks, I guess I should have though of that, but since I've never done anything with NTP and it showed up as running I thought it would be OK, but it hadn't connected to any peers. All good now, not sure why that came up, but seems to be OK now.
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errored out
Full Member
Posts: 171
Karma: 3
Re: 2fa TOTP problems
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Reply #5 on:
August 10, 2021, 11:31:32 pm »
Don't forget to mark as solved
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crt333
Jr. Member
Posts: 56
Karma: 0
Re: [Solved] 2fa TOTP problems
«
Reply #6 on:
August 10, 2021, 11:39:54 pm »
Thanks for the reminder. I changed the subject to say solved, don't see any other way to mark it.
Thanks to "errored out" and franco
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[Solved] 2fa TOTP problems