Can't access ntopng on port 3000

[casperpda]

Installed the ntopng and redis from plugins both are running but unable to access the webpage using http://<IP>:3000. Reinstalled the several times but still same issue.

root@opnsense:~ # service redis status
redis is running as pid 52830.
root@opnsense:~ # service ntopng status
ntopng is running as pid 86522.

root@opnsense:~ # sockstat | grep -i ntopng
ntopng   ntopng     86522 1  udp4   192.168.2.1:62447     *:*
ntopng   ntopng     86522 3  udp4   *:*                   *:*
ntopng   ntopng     86522 6  tcp4   127.0.0.1:45887       127.0.0.1:6379
ntopng   ntopng     86522 7  tcp4   127.0.0.1:26751       127.0.0.1:6379
ntopng   ntopng     86522 8  udp4   *:*                   *:*
ntopng   ntopng     86522 9  udp4   *:*                   *:*
ntopng   ntopng     86522 11 tcp4   *:3000                *:*
ntopng   ntopng     86522 12 dgram  -> /var/run/logpriv

any idea, appreciate the help.

[mimugmail]

Firewall Block?

[casperpda]

it was firewall but there was no block rule. i just added custom gateway on my LAN Firewall
which cause the problem, I remove it and then I able to reach it ntopng web interface.

Thanks for your help to hint it.

[Uzzi]

I've same problem

[casperpda]

Post your LAN firewall settings. Please make sure not using custom gateway.

[Uzzi]

I've attached my fw config

[casperpda]

Try to remove GW_LAN and make it all (*) under gateway.

[Uzzi]

Thank you, now works fine