[SOLVED] Proofpoint Telemetry status

[fightingmasta]

Hi

I have installed os-etpro-telemetry and inserted the token, but the status is disabled.
What can I do or in which log file can I search for an error?
In System: Log Files: General I don't see an error.

Thanks.

[franco]

From https://docs.opnsense.org/manual/etpro_telemetry.html :

The status determines which ruleset your sensor will receive, ACTIVE or DORMANT your sensor will receive ET Pro rule, when DISABLED the license conditions are not met and ET Open will be served.

You are probably not generating alerts, so the meta data sharing is empty so it looks like you're not sharing. Try to enable a few alerts that can be sent to Proofpoint.


Cheers,
Franco

[fightingmasta]

Thanks Franco.
I didn't made a change nor generated an alert, but the status switched to Active now.
Regards,
Stefan

[franco]

Hi Stefan,

Okay, even better. :)


Cheers,
Franco

[marcri]

Same problem here. It seems my network ist too clean, no alerts since Aug 28 so Proofpoint Telemetrie ist disabled. I don't want to generate fake alterts, because it will generate e-mail-notifications and so on. any other ideas?

[devhunter55]

updated to opnsense 24.7_9  - no telemetry status is shown in the Dashboard.

[franco]

Random user post after fix. Never sure what to do about this?

[devhunter55]

Franco .. you probably mean this fix ? :-)

*****************************************

You can now install the latest snapshot via:

# opnsense-revert -z os-etpro-telemetry

(it's safe since it only includes the fix)


Cheers,
Franco
************************************

[devhunter55]

that worked, thx Franco

Cheers
Mike

[franco]

Sorry, this wasn't actually shipped. My bad. Glad you found the snapshot.

Will be fixed tomorrow in 24.7.1.


Cheers,
Franco