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After Update to 17.1.7 Gateway Status was Pending on both Cluster Nodes
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Topic: After Update to 17.1.7 Gateway Status was Pending on both Cluster Nodes (Read 3548 times)
RainerR
Newbie
Posts: 13
Karma: 2
After Update to 17.1.7 Gateway Status was Pending on both Cluster Nodes
«
on:
May 20, 2017, 05:05:36 pm »
Hi.
I've updated both nodes of my HA cluster to from version 17.1.6 to version 17.1.7.
After checking the Dashboard I saw that my Gateway status was unknown on both nodes.
I checked the apinger service and it was down on both nodes and I was unable to start the service.
In the service log there was the messages "apinger: No usable targets found, exiting".
So first I've done a reboot of both nodes but nothing changed.
I was unable to start the apinger service.
At this point I had a weird idea.
I went to System-Gateways-All and select the "edit gateway" action.
I don't changed a setting but I've saved by using the save button.
After applying the setting (strange because I didn't changed anything) the pinger service starts and my Gateway status in the Dashboard changed from unknown to online. :-)
I post this here for people who run into the same issue.
Best regards,
Rainer.
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franco
Administrator
Hero Member
Posts: 17660
Karma: 1611
Re: After Update to 17.1.7 Gateway Status was Pending on both Cluster Nodes
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Reply #1 on:
May 22, 2017, 07:53:42 am »
Hi Rainer,
Thanks for posting this. It seemed that the newer gateway code is more strict about the gateway monitoring IP, I suspect something changed there while saving the gateway configuration (you can check the config.xml differences from System: Configuration: History)?
Cheers,
Franco
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After Update to 17.1.7 Gateway Status was Pending on both Cluster Nodes