Paid support?

[WeiWang]

I get the impression that my issue is either not technically interesting or I am too dense to provide the correct information that would make my situation more "diagnosable" (or both) which either way ok, I'm relying on free help so fair enough -  hopefully once I clear this hurdle future questions might be more interesting?
Regardless, I have a box that I have, thus far, been unable to get working so I am starting to considering some sort of paid option but honestly the year long "OPNsense Business Support Subscription" @ €329. which seems to be the cheapest, feels like a bit much for one home network (though admittedly big) issue.
Are there any other options cheaper out there that anyone is aware of?
Thanks in advance.