Problem logging into ntopng

[joyjit]

Hi,

I am a new user of OPNSense (using it on a 6-port Protectli Hardware).

I am using  version 20.7.4

I am trying to install and setup ntopng:
- Installed redis
- Installed ntopng
- make sure both are "enabled" and running.


When I now try to login to ntopng with "admin"/"admin" from http://192.168.1.1:3000, it just silently tries to throw me back to the login page, without any error message.

I have tried to reset the ntopng password in the redis database by following steps from here:
https://blog.redbranch.net/2013/12/12/reset-ntopng-admin-password/

I still have this issue.

Is anybody else facing the same problem?

my os-ntopng version is 1.2
os-redis version is 1.1

Would appreciate any pointers that could help me solve this problem.

[dia4]

hi,

i've had the same problem. Try entering the username admin and as password use the one you use to log into the OPNsense GUI (your root password to be clear).

I don't know if this happens because I have installed, uninstalled and then reinstalled the plug-in again and the old password is kept in the settings or if it is the standard procedure.

Ciao

[mimugmail]

I was able to reset it, but it was a different guide from ntop Docs itself

[mihak]

Executing redis-cli del user.admin.password typically does the trick - from https://www.ntop.org/guides/ntopng/faq.html#cannot-login-into-the-gui

[dia4]

this one works!!

Code Select Expand

redis-cli del ntopng.user.admin.password

It was simpler than i thought. It is important to run this command while both Redis and ntopng are running. After reset the password you have to restart Ntopng service.
My mistake was to stop ntopng service and than reset the admin's password  :(


Ciao