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Sensei doesn't want to take off.
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Topic: Sensei doesn't want to take off. (Read 3610 times)
Paweł
Newbie
Posts: 17
Karma: 1
Sensei doesn't want to take off.
«
on:
October 21, 2020, 10:37:00 am »
I've been using Sensei for several months. I have 15 VLANs and about 500 users. There have never been any problems other than memory shortage sometimes. Yesterday I increased the amount of memory to 72GB. The Sensei took off and worked for several hours until I decided to increase the Deployment Size to Xlarge.
After changing the configuration, the Sensei did not start up:
Changing Deployment Size to Large did not help.
Reducing the number of protected VLANs did not help.
Reset to Sensei Factory Defaults did not help.
Reinstall Sensei Packet Engine did not help.
I found this entry in the log:
2020-10-21T09:45:22 INFO: Created LAN Interface igb0_vlan6 (igb0_vlan6, alias: lan0)
2020-10-21T09:45:22 CRITICAL: Failed to create WAN interface (igb0_vlan6^(igb0_vlan6^): 6(Device not configured)
2020-10-21T09:45:22 ERROR: Failed Initializing Interfaces, bailing out
Any idea what's next?
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sy
Hero Member
Posts: 595
Karma: 44
Re: Sensei doesn't want to take off.
«
Reply #1 on:
October 21, 2020, 11:10:12 am »
Hi @Paweł
Can you create a PR from the Sensei UI? Let us look into the logs.
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Paweł
Newbie
Posts: 17
Karma: 1
Re: Sensei doesn't want to take off.
«
Reply #2 on:
October 21, 2020, 11:43:08 am »
Thank you for the quick reply.
I don't know what PR is. I need more detailed instruction.
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mb
Hero Member
Posts: 941
Karma: 99
Re: Sensei doesn't want to take off.
«
Reply #3 on:
October 21, 2020, 02:48:20 pm »
Hi Pawel, please use the "Report Bug" menu located on the upper right hand corner of the UI.
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Paweł
Newbie
Posts: 17
Karma: 1
Re: Sensei doesn't want to take off.
«
Reply #4 on:
October 21, 2020, 03:03:24 pm »
Report has been sent.
Thx
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Sensei doesn't want to take off.