OPNsense Forum

English Forums => Zenarmor (Sensei) => Topic started by: Paweł on October 21, 2020, 10:37:00 am

Title: Sensei doesn't want to take off.
Post by: Paweł on October 21, 2020, 10:37:00 am

I've been using Sensei for several months. I have 15 VLANs and about 500 users. There have never been any problems other than memory shortage sometimes. Yesterday I increased the amount of memory to 72GB. The Sensei took off and worked for several hours until I decided to increase the Deployment Size to Xlarge.
After changing the configuration, the Sensei did not start up:
Changing Deployment Size to Large did not help.
Reducing the number of protected VLANs did not help.
Reset to Sensei Factory Defaults did not help.
Reinstall Sensei Packet Engine did not help.

I found this entry in the log:
2020-10-21T09:45:22 INFO: Created LAN Interface igb0_vlan6 (igb0_vlan6, alias: lan0)
2020-10-21T09:45:22 CRITICAL: Failed to create WAN interface (igb0_vlan6^(igb0_vlan6^): 6(Device not configured)
2020-10-21T09:45:22 ERROR: Failed Initializing Interfaces, bailing out

Any idea what's next?

Title: Re: Sensei doesn't want to take off.
Post by: sy on October 21, 2020, 11:10:12 am

Hi @Paweł

Can you create a PR from the Sensei UI? Let us look into the logs.

Title: Re: Sensei doesn't want to take off.
Post by: Paweł on October 21, 2020, 11:43:08 am

Thank you for the quick reply.

I don't know what PR is. I need more detailed instruction.

Title: Re: Sensei doesn't want to take off.
Post by: mb on October 21, 2020, 02:48:20 pm

Hi Pawel, please use the "Report Bug" menu located on the upper right hand corner of the UI.

Title: Re: Sensei doesn't want to take off.
Post by: Paweł on October 21, 2020, 03:03:24 pm

Report has been sent.

Thx