Lost WAN Access - 20.1.1

[nivek1612]

In the early hours of this morning, I noticed that I had lost WAN access.

When checking my monitoring systems I could see that I was still able to ping my firewall from external locations and all LAN access was as expected. Just no access to the internet.

I signed into the firewall GUI from the LAN and all the gateways and connections were showing as active, but still no WAN access.

I used a serial cable connection to sign in to the console then issued a reboot of from the GUI to see what messages appeared.

Nothing happened.  The console gave no indication the system was rebooting. So I issued console option 6 and the reboot started. However this also hung whilst closing down the processes - Sorry don't remember which point as I then did a power cycle.

During the power cycle, I got a message of "damage tar "repeatedly
So hit control C from the console and the startup completed. Subsequent powerups and restarts have been fine

If from the console I issue

# find . -name *.core

I get

./python3.7.core

Do you want a copy of this core file it's circa 23MB