Anyone else use Spectrum fiber in Texas?

Started by tdalej, January 11, 2025, 03:08:49 PM

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I'm looking for anyone else on their service where you experience frequent geo-location shifts of your public IP.
I'm on a static /29 from them in the 70.116.n.n range.

The only streaming app that can reliably determine what is "local" to us is the Spectrum TV app. 

Sometimes the streaming apps the wife uses will show us channels/content from the closest Metro area, and a lot of days we get content from San Antonio -- several hundred miles away.

Spectrum business support has provided two responses so far, depending on which level of tech you get:
1. "No, you are crazy, we never have any issues, it's a problem to deal with in your app."
2. "Yea, happens all the time, sucks to be you."


I'm collecting traceroutes to several points of interest, when we see the change to document.
I did some searching and saw someone on reddit asking about the same thing -- their solution was to go to another fiber provider.
I wish I could here.
I had to wait for someone to pass away here to grab an open DSL port before spectrum installed fiber.

Other than the really weird head end issue it's not that bad (especially compared to present alternatives), but at this point it's driving us buggy with this issue.


Huh. A post where it actually "sounds like an upstream problem". But not about OPNsense.

I hate to say it, but I have to agree with Charter support here. (Not with their support level/style/etc. or the responses as you describe - and I'm not doubting you.) To start with, the problem comes from shoehorning (US) broadcast TV regulations into an Internet framework. It's going to fit poorly.

As far as Charter, I honestly don't know how a provider could influence third-party geolocation systems beyond (and if I ran an ISP, I would do these things) publishing a geoip db and working with the major geoip providers. I would also set IN-ADDR on bloody everything, using a published (I don't believe there is a standard) and (reasonably) readable format. I cannot say whether Charter does these things. But ascribing to Charter responsibility to fix (or even worry about) third-party geoip problems is kinda stretching it.

Still, there may be reasonable things you can do to influence your geolocation. (I hesitate to make suggestions as I have no experience with such.) Others here may have a different/better/more useful take on it.

(I would also have attempted to pull streaming mirrors into my own data centers, 20 years ago... but hey. That ship sailed away and sank.)