With new A10QC SSD appliance WAN connection dropping frequently

[Rayman]

Hi,

Just had a new A10QC SSD appliance.

My WAN PPPOE connection to Xs4all drops frequently (3 - 4 times in the evening). The connection comes back up in a couple of minutes. TV continues to work.

I have a Xs4all fiber connection and followed this guide to set it up:
http://blog.firewallonline.nl/how-to-en-tutorials/xs4all-glasvezel-internet-iptv-op-pfsense-opnsense/

I did have OPNsense before on a computer with a SuperMicro board in it, and my connection never dropped before.

In the log I find this, which might be related?

Oct 4 22:53:29   opnsense: /widgets/api/get.php: The command `/usr/local/sbin/ifinfo 'pppoe1'' failed to execute
Oct 4 22:53:28   opnsense: /widgets/api/get.php: The command `/sbin/ifconfig 'pppoe1'' failed to execute
Oct 4 22:53:27   opnsense: /index.php: The command `/usr/local/sbin/ifinfo 'pppoe1'' failed to execute
Oct 4 22:53:27   opnsense: /index.php: The command `/sbin/ifconfig 'pppoe1'' failed to execute

Oct 4 22:51:59   opnsense: /usr/local/etc/rc.linkup: HOTPLUG: Configuring interface opt2
Oct 4 22:51:59   opnsense: /usr/local/etc/rc.linkup: DEVD Ethernet attached event for opt2
Oct 4 22:51:59   configd.py: [0663a837-9193-4ea0-ae80-a856dded3adf] Linkup starting em1_vlan4
Oct 4 22:51:59   devd: Executing '/usr/local/opnsense/service/configd_ctl.py interface linkup start em1_vlan4'
Oct 4 22:51:58   configd.py: [64090e03-9389-447f-ac17-da150e4433cd] updating dyndns opt2

Does anyone have an idea what might be wrong?

Kind regards,
Ray

[jschellevis]

Hi Rayman,

Looking at the how-to you followed I wonder how is the LAN (internet) connected?
Is LAN on a separate interface (em0) ?

If IPTV still works and relies on the same physical connection then its probably not related to the hardware.
With your previous configuration did you use the exact same settings ?

P.S.
You can also call us at Deciso so we can discus this by phone.

[Rayman]

I'll call tomorrow then. Thank you!