question before purchasing a subscription

[tuatara]

The free version has its limitations, so I want to trial for a while with a paid version to see if it is usable for me. Since I did not read the fine licensing print before at other parties in the past ...
I tried to find out how you can cancel a subscription, and what the cancellation period is when you pay monthly.
- Could not find it on the website, but perhaps I've overlooked.
- Did not receive an answer by mail within almost a week on this.

Does anyone here know?

Thanks in advance.

[mb]

Hi @tuatara,

Thanks for your interest in a zenarmor paid subscription. Please find below information about how we process refunds:

For Monthly Subscriptions:
 * Cancellation requests can be made anytime. Subscription is terminated at the end of current term. No refunds.

For Annual Subscriptions:
  * If the cancellation request is made within the same month the subscription is started, subscription can be terminated immediately and 100% of the subscription amount minus any applicable fees will be refunded. Otherwise, no refunds.

We see that if people want to experiment a little more, they start with a monthly subscription; and once they're more comfortable with the software, they upgrade to an annual subscription.

Hope you'll find this information helpful. 

PS: We could not locate any recent questions about licensing in our support system.  Any chances you can share your ticket/email information with me with a PM? Let me try to see why we could not get back to you promptly.

[almodovaris]

For a home user 99 dollars to see if it works for you could be much, depending upon you're rich or poor. I'm poor for the Dutchies, but I can afford a home license.

For a business 369 dollars once to see if it works for you is peanuts.

Of course, if I had the option I would pay 50 dollars/year for a home license limited to 50 devices.