Video Conferencing Intermittent Drops

[Plaidy]

Hello,

I am running a fairly basic configuration on a dedicated x86 device with dedicated intel LAN and WAN ports. The LAN port goes to a basic home use switch. My connection is stable except for calls in Teams and Webex. The overall connection stays stable with no dropouts during this time but usually 2-3 times per hour the audio and video will cut out when having video/voice calls using webex and teams. It may be a problem with other conferencing tools but those are really the only ones used in my household. I have tried changing a few things in the advanced firewall settings that I have seen suggested to better prioritize the UDP traffic but it has made no difference. The only thing I have that could maybe cause an issue with streaming data is that I have geo-blocking active inbound to all but a few countries.

Any suggestions would really be appreciated. It's annoying but more so, I hear about it often from my girlfriend :-D

[lilsense]

If you have Sensei/Zenarmor enabled, then it may be related to the below link...

https://forum.opnsense.org/index.php?topic=28093.0

[Plaidy]

Unfortunately not. I am not running that. Thank you for the suggestion though.

[Plaidy]

I am wondering if I may get some help from trying to set up traffic shaping but this is confusing as this does not seem to be a problem others are having. One thing to note is that the conference calls largely take place while connected to company VPNs but the same issue is present from this network with two devices connected to two different company's VPNs and the problem does not occur when using other home networks to connect to those company VPNs.

Is there some data I could provide that may assist with troubleshooting?

[RamSense]

Dear Plaidy,

I have no problems here and I use Zenarmor, Suricata, crowdsec, wireguard vpn etc.. Network is working great. I do use basic traffic shaping.
This is an easy guide:
https://maltechx.de/en/2021/03/opnsense-setup-traffic-shaping-and-reduce-bufferbloat/

or here on this forum:
https://forum.opnsense.org/index.php?topic=7423.0

hope it helps you

[lilsense]

And this for RSS. I think this may help a lot...

https://forum.opnsense.org/index.php?topic=24409.0

[Plaidy]

Dear Plaidy,

I have no problems here and I use Zenarmor, Suricata, crowdsec, wireguard vpn etc.. Network is working great. I do use basic traffic shaping.
This is an easy guide:
https://maltechx.de/en/2021/03/opnsense-setup-traffic-shaping-and-reduce-bufferbloat/

or here on this forum:
https://forum.opnsense.org/index.php?topic=7423.0

hope it helps you

Thanks so much. I will take a look at this.