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Topic: mail-address not accepted for registration (Read 1463 times)
HolgerKuehn
Newbie
Posts: 7
Karma: 0
mail-address not accepted for registration
«
on:
August 14, 2021, 07:00:37 pm »
Hi folks,
I've just switched to OPNsense, installed it this week, so far I'm quite happy, but come across a few questions I am going to ask here in separate threads. While registering I've tried to use my regular mail address, wich is from one major German ISP (@t-online.de), but the activation mail did never arrive.
Today I changed this to one address from my own domain, @dachs.blog, this one arrived instantly, as expected.
Any thoughts, why this might be?
Holger
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bartjsmit
Hero Member
Posts: 2017
Karma: 194
Re: mail-address not accepted for registration
«
Reply #1 on:
August 15, 2021, 10:01:51 am »
Hi Holger, welcome to OPNsense!
It likely failed a spam/malware test somewhere. If you want to investigate further, take the SMTP header details from your successful email to dachs.blog (the 'Received: from' lines, particularly the last one) and open a support ticket with your ISP.
Bart...
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Patrick M. Hausen
Hero Member
Posts: 6810
Karma: 572
Re: mail-address not accepted for registration
«
Reply #2 on:
August 15, 2021, 11:33:49 am »
Deutsche Telekom tends to blacklist by default. Whitelisting involves a manual process. The person responsible for the website can contact me and I will happily share the details. Since the contact is not for end users I cannot post it here, sorry.
Holger, as a paying customer you might want to give Deciso a nudge so they contact me.
Kind regards
Patrick
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Deciso DEC750
People who think they know everything are a great annoyance to those of us who do.
(Isaac Asimov)
HolgerKuehn
Newbie
Posts: 7
Karma: 0
Re: mail-address not accepted for registration
«
Reply #3 on:
August 15, 2021, 03:44:58 pm »
Hi,
I've started a support request about this. Will keep you informed.
Holger
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mail-address not accepted for registration