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Can't get SFP+ Ports working on the DEC850
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Topic: Can't get SFP+ Ports working on the DEC850 (Read 3311 times)
os914964619
Newbie
Posts: 17
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Can't get SFP+ Ports working on the DEC850
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on:
August 01, 2021, 07:36:55 pm »
I recently purchased a DEC850 from the Opnsense store. Everything has been going great except for one thing... The SFP+ ports don't seem to work (ax0 and ax1).
I am using a Ubiquiti UF-RJ45-10G (which is listed as supported on the DEC850 page). I tried it in a unifi switch and everything worked great. I put it into the SFP+ ports in the DEC850 and doing an ifconfig shows "status: no carrier".
I manually specified the link type with "ifconfig ax1 media 1000BASETX" but still no luck. Does anyone have any troubleshooting tips?
I'm using the same computer / NIC / cable that I used in the Unifi switch (which works) to eliminate any variables.
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Last Edit: August 01, 2021, 07:40:51 pm by os914964619
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Patrick M. Hausen
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Posts: 6826
Karma: 573
Re: Can't get SFP+ Ports working on the DEC850
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Reply #1 on:
August 01, 2021, 08:28:24 pm »
Are they backward compatible with 1000BaseTX? They may not be ...
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Deciso DEC750
People who think they know everything are a great annoyance to those of us who do.
(Isaac Asimov)
os914964619
Newbie
Posts: 17
Karma: 3
Re: Can't get SFP+ Ports working on the DEC850
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Reply #2 on:
August 01, 2021, 09:24:32 pm »
The Unifi transceiver is at least. To get it to work on the Unifi switch I just had to explicitly specify 1Gb on both sides instead of auto negotiate.
I was hoping to do the same thing when I plugged the transceiver into the DEC850, but have not been having luck.
Additionally, if I do "ifconfig -m ax1" It lists 1000BaseT as a supported media type.
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Last Edit: August 01, 2021, 09:29:06 pm by os914964619
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Patrick M. Hausen
Hero Member
Posts: 6826
Karma: 573
Re: Can't get SFP+ Ports working on the DEC850
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Reply #3 on:
August 01, 2021, 09:46:30 pm »
Quote from: os914964619 on August 01, 2021, 09:24:32 pm
Additionally, if I do "ifconfig -m ax1" It lists 1000BaseT as a supported media type.
That looks good. But if you bought from the OPNsense store why aren't you opening a ticket with Deciso but take this to a community forum where hardly anyone owns that precise piece of equipment?
Not intending to be rude, just raising awareness that this is not in any way an official OPNsense/Deciso support channel. We are all just users here and some of the developers like Franco are so kind to chime in if time permits.
Anyway if I had just bought a piece of equipment and it didn't behave as expected the absolute first thing would be to ring the seller.
Within an hour of encountering the problem the latest. I buy your stuff - you support it.
Kind regards,
Patrick
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Last Edit: August 01, 2021, 10:09:16 pm by pmhausen
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Deciso DEC750
People who think they know everything are a great annoyance to those of us who do.
(Isaac Asimov)
os914964619
Newbie
Posts: 17
Karma: 3
Re: Can't get SFP+ Ports working on the DEC850
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Reply #4 on:
August 01, 2021, 09:58:26 pm »
I appreciate that. I didn't realize that this wasn't the official channel for getting support. I will reach out to Deciso directly. Thanks again.
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os914964619
Newbie
Posts: 17
Karma: 3
Re: Can't get SFP+ Ports working on the DEC850
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Reply #5 on:
August 02, 2021, 12:05:05 pm »
If anyone is curious, I reached out to Deciso and they said it wasn't considered a stable configuration. The solution (if I really want 1gbE) is to just use a 1gb SFP module. This isn't an issue for me since I was just testing the ports and eventually plan to put 10gbE into that SFP+ port in the future.
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Can't get SFP+ Ports working on the DEC850