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OK, yep, feeling stupid as that's obvious now that you say it. That year went quickly!

Thanks for the explanation.

Hello,

I have a DEC750 running OPNSense business edition 25.4.3_4. Every now and then I update it, but when I've tried the past couple of days it has failed. I get a popup saying:

The provided subscription is either invalid or expired. Please make sure the input is correct. Otherwise contact sales or visit the online shop to obtain a valid one.

The update logs show:

Code Select Expand

***GOT REQUEST TO CHECK FOR UPDATES***
Currently running OPNsense 25.4.3_4 (amd64) at Sat Apr 18 08:54:45 AEST 2026
Strict TLS 1.3 and CRL checking is enabled.
Fetching subscription information, please wait... fetch: https://opnsense-update.deciso.com/${SUBSCRIPTION}/FreeBSD:14:amd64/25.4/subscription: Forbidden
Fetching changelog information, please wait... fetch: https://opnsense-update.deciso.com/${SUBSCRIPTION}/FreeBSD:14:amd64/25.4/sets/changelog.txz: Forbidden
Updating OPNsense repository catalogue...
pkg: https://opnsense-update.deciso.com/${SUBSCRIPTION}/FreeBSD:14:amd64/25.4/latest/meta.txz: Forbidden
repository OPNsense has no meta file, using default settings
pkg: https://opnsense-update.deciso.com/${SUBSCRIPTION}/FreeBSD:14:amd64/25.4/latest/packagesite.pkg: Forbidden
pkg: https://opnsense-update.deciso.com/${SUBSCRIPTION}/FreeBSD:14:amd64/25.4/latest/packagesite.txz: Forbidden
Unable to update repository OPNsense
Error updating repositories!
Checking integrity... done (0 conflicting)
Your packages are up to date.
***DONE***
If I go to any of the mentioned URLs in a browser (substituting the subscription key in, of course), I get:

Access denied, visit https://opnsense-update.deciso.com/ for instructions

If I visit that URL, I get seemingly useless instructions:

In order to use the OPNsense business edition resources, please use your license key in the url in the following format:
    https://opnsense-update.deciso.com/$license_key/

It's like my license key has been revoked or something (obviously I've not been notified of any such action). I'm not really sure where to turn for help, so thought I'd start here. Any useful advice would be appreciated.