Were you able to solve this? I'm having the same issue.
On my wife's, there's a window that pops up where it's supposed to handle credentials, but that window just stays white and times out, and eventually the whole connection times out. I had her try it on her mobile hotspot, and it worked perfectly.
On my wife's, there's a window that pops up where it's supposed to handle credentials, but that window just stays white and times out, and eventually the whole connection times out. I had her try it on her mobile hotspot, and it worked perfectly.