Messages

1

General Discussion / Re: TOTP+LDAP Not working on newly imported users

« on: April 15, 2022, 09:21:29 am »

Hi thank you for the support, i managed to solve my issue.
By deleting and create a new user and import that user to FW solve the issue.

2

General Discussion / Re: TOTP+LDAP Not working on newly imported users

« on: April 15, 2022, 08:07:56 am »

i tried to authenticate using the tester function in System>Access>Tester.
When select LDAP only it passed but when select TOPT+LDAP it will throw Authentication Failed Error

3

General Discussion / Re: TOTP+LDAP Not working on newly imported users

« on: April 15, 2022, 06:17:09 am »

i have checked , but there is nothing in audit

4

General Discussion / TOTP+LDAP Not working on newly imported users

« on: April 15, 2022, 06:09:22 am »

Hi,

this is my first time posting here, i have a kinda weird issue here, the TOTP+LDAP auth failed for newly imported users, but i dont have any issues for current users. The issue happened today and my last working import is yesterday.
i have tried to reimport the new user as well as generate a new qr but it still throws auth failed error when i try to verify  on Tester.