1
23.1 Legacy Series / Re: Still having problems with using OTP for auth
« on: March 01, 2023, 10:34:56 pm »
oh snap, I didn't realize there were replies, sorry. I didn't mean to be rude. I didn't receive any notifications.
Thank you both for your replies and advice.
I've tried to change the default time window and grace period to at least triple their default values. Time on both firewall and authenticator device is near as dammit the identical... certainly within a second.
Also, the key+password format (and vice versa) is what I have been trying. Trying both different formats out of desperation and neither worked.
at a loss as to what else to try or troubleshoot as I don't seem to see there being any kind of logs which could maybe help me in working out why it is failing.
to confirm, if i go to the tester, if i use the server "otp server" which is the one i created, it fails. if i flip it to the local database server and just use the same username and just the password, it is fine.
Is there something i am doing wrong there? it seems weird that my user can be used on either authentication source
Thank you both for your replies and advice.
I've tried to change the default time window and grace period to at least triple their default values. Time on both firewall and authenticator device is near as dammit the identical... certainly within a second.
Also, the key+password format (and vice versa) is what I have been trying. Trying both different formats out of desperation and neither worked.
at a loss as to what else to try or troubleshoot as I don't seem to see there being any kind of logs which could maybe help me in working out why it is failing.
to confirm, if i go to the tester, if i use the server "otp server" which is the one i created, it fails. if i flip it to the local database server and just use the same username and just the password, it is fine.
Is there something i am doing wrong there? it seems weird that my user can be used on either authentication source