It's solved, it was unplugging it for the lunch and restart it, that's all...
But we have another bug leading to 100%cpu usage by Python when we check the logs of ipsec.
You should really get into a ticketing system for MSP and professionals, apart from the "anydesk" remote session like all the other vendors with full log analysis and everything.
The problem, even if we pay for support hours by default when buying your product, it that legally, I can't let you connect to our systems and customer's one without a NDA with each of your staff that may connect, which is a bit complicated you will agree.
But we have another bug leading to 100%cpu usage by Python when we check the logs of ipsec.
You should really get into a ticketing system for MSP and professionals, apart from the "anydesk" remote session like all the other vendors with full log analysis and everything.
The problem, even if we pay for support hours by default when buying your product, it that legally, I can't let you connect to our systems and customer's one without a NDA with each of your staff that may connect, which is a bit complicated you will agree.