Hard to tell unless you provide additional information about the tunnels involved :)
I had a similar situation (tunnel up, no traffic, restarting ipsec service did not help, restarting my gateway did) with tunnels where two conditions were both met:
This is a somewhat exotic situation and possibly not yours, but maybe it helps.
I had a similar situation (tunnel up, no traffic, restarting ipsec service did not help, restarting my gateway did) with tunnels where two conditions were both met:
- the remote gateway had a dynamic IPv4 adress
- on my side I was using manual SPD entries
This is a somewhat exotic situation and possibly not yours, but maybe it helps.