Telemetry widget fails to load after upgrade from 25.7 to 26.1.6

Started by UserRory, April 12, 2026, 03:55:24 PM

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After upgrading the telemetry widget fails to load.

The backend log has this message:
2026-04-12T06:35:20-07:00 Error configd.py Timeout (120) executing : proofpoint et status

If I log into the console shell and execute the sensor_info.py script manually, it will succeed, but it is takeing 2 minutes and 30 secons - longer than the indicated 120 second timeout.

Script ouptput indicates sensor_status is "active" and the final script status is "okay"

Ended up reverting back to 25.7

Note that the same sensor_info.py script executes in 2 seconds on 25.7; I believe the python environment was updated as part of the upgrade; perhaps this has something to do with the issue?

Had some time to test more - as nice as 26.1 is it is just a bit too early for me.

1) Firewall rule migration tool failed with some of my rules
2) Suricata IPS showing 1 CPU @ 100% utilization
3) Telemetry widget fails to load / sensor_info.py timeout issue (reproducible on 26.1.2 - 26.1.6)
4) Scheduled firewall rules not working (known issue)

If I have time I might try to do a clean install and restore config to see if that behaves any better. Wondering if others had better luck vs upgrade.