Update Failed With This Error

[JDabbs]

Upgrading from 25.1.12 (system running fine since install ing 25.1 earlier this year) to 25.7

GUI appeared to download all packages and install everything without any errors as far as could tell & system went on to reboot but never came back up.

Hooked up a monitor and rebooted to get the following


(the following is manually typed from a photograph of the screen using mobile phone so there could be some typo's in there but I think it's correct.)


>>> Invoking import script 'importer'
Configuring crash dump device: /dev/ada0p3
swapon: adding /var/ada0p3 as swap device
.ELF ldconfig path /lib /usr/lib /usr/lib/compact /usr/local/lib /usr/localpsec /usr/local/lib/perl5/5.40 mach/core
32-bit compatability ldconfig path:
done.
chown: /var/run/booting: No such file or directory

>>> Invoking early script 'upgrade'
>>> Invoking early script 'configd'
Generating configuration configd socket missing <@var/run/configd.socket>
>>> Error in early script '15-templates'
>>> Invoking early script 'backup'
>>> Invoking backup script 'captiverportal'
>>> Invoking backup script 'dhcplease'
>>> Invoking backup script 'duid'
>>> Invoking backup script 'netflow'
>>> Invoking backup script 'rrd'
>>> Invoking backup script 'carp'
CARP event system: configd socket missing <@var/run/configd.socket>
>>> Error in early script '90-carp'
Launching init sysm...done.
Initalizing................done.

(system hangs at this point. Hitting Ctrl C gives)



Enter full pathname of shell or RETURN for /bin/sh:
root@:/ #

power cycling still gave the same issue.

As a result I have used "bectl activate snapshot_name" to revert to a previous snapshot and everything is running fine.

Can anyone shed any light on what the problem may be  please?

[franco]

Do you have a microcode plugin installed? Some people had similar issues with it (especially with Intel hardware).


Cheers,
Franco

[JDabbs]

I think I do I have this

"os-cpu-microcode-intel (installed)" listed under plugins is that the one you are referring to. I can't remember why I installed it?

Do you suggest disabling / uninstalling it and trying the update again?

[JDabbs]

sorry should have said it is intel

"Intel(R) Celeron(R) J4125 CPU @ 2.00GHz (4 cores, 4 threads)"

[tessus]

What is the solution to mitigate this issue?

Shall we uninstall the os-cpu-microcode-intel plugin? I haven't updated yet and my firewall is headless. It's rather complicated to connect it to a monitor and keyboard, thus I'd like to avoid having to do so.

What about after the upgrade? Is it safe to install the os-cpu-microcode-intel plugin again, or will it hang after the next reboot? There must have been a reason why I installed the plugin. I believe it was franco's suggestion to do so at one point.

[franco]

Since it depends on the hardware and there is no list of "known bad Intel hardware with microcode version xyz" I can make no useful suggestion.

Deinstall microcode, get the latest BIOS flashed (which hopefully has the latest version) and then update.


Cheers,
Franco

[tessus]

Thanks for the reply.

Well, I guess this will be more problematic than I thought. I am using one of these mini PCs (see attachment) and I have no idea how to actually get an update for the BIOS in this thing. I bought it 4 years ago and I've never touched it again since the initial install. I've always just upgraded OPNsense remotely. But hearing that the upgrade might hang made me a bit nervous. I guess I will have to find a way to connect it to a monitor and keyboard after all.

P.S.: miniPC QOTOM Q330G4, i3-4010U CPU, AES-NI, 4 Intel LAN (I211-AT 10/100/1000 GbE)

[ProximusAl]

If it helps anyone, I've successfully upgraded:
A CWWK N100, AliExpress jobber with os-cpu-microcode-intel installed
Numerous R86S N100's with os-cpu-microcode-intel installed

So far, all have upgraded with no issues. (3 done so far, 1 to go)

[vk2him]

My Protectli NUC upgraded with no issues - I have os-cpu-microcode-intel installed

[JDabbs]

Uninstalled the os-cpu-microcode-intel microcode & rebooted to make sure it took effect.

Ran the upgrade to 25.7 device hung, power cycled it and it came up OK so removing the microcode did improve the situation. Unfortunately I'm running this router headless so could not see any errors on screen - I have to take it out of the rack to attach a monitor to it.

I'm going to continue running it without the microcode installed and see how it goes. Following on from Franco said earlier I will look it there is a BIOS update available, it's a small fan less PC so may need to do some research to find it.

PS big thank you to Franco for you extremely rapid and helpful suggestion, I love this community.

[franco]

Sure thing! :)

[mnaim]

I have same issue. Device with CWWK with N-305 with microcode plugin installed. Started 25.7 upgrade and then it hangs. It is headless, so I dont have clue what happened, need to go there and check what is on console. I dont understand why uninstalling microcode could help and if it is just with this upgrade or any other later, or general with boot process itself.

[Meg]

I don't know why but I have had problems with major upgrades from gui. For me this is the first that had no problems. Upgrading to 25.1 I had to do a fresh install and import settings on install. If you continue to have issues that may be the way to go.

[nbca2]

My experience:
Qotom Q355G4 ugrade to 25.7 with microcode installed, upgrade hung on reload firwmare.
Reinstalled 25.1, reload backup and other settings/plugins/etc, updated to last version, unistalled microcode plugin, reboot, upgrade to 25.7, reinstalled microcode, reboot.

Upgrade went well,
 however i've some problem of packet loss on the gateway of wireguard vpn.
 Unistalled microcode plugin, no more "loss" on wireguard vpn gateway.

[tessus]

Thanks @nbca2

This info certainly helps a lot. Thus I'll uninstall the microcode plugin before the upgrade and won't install it afterwards.

P.S.: I don't know how to mention a user in this forum.