Video Doorbells/IOT Devices

[Rockyuk]

Hello Everyone,
Has anyone updated to 24.7.4_1? Since I have updated I cannot see any live video views (doorbell and indoor CCTV) via my WIFI MESH, before the updates it was working perfectly. I'm not sure what could have changed that via the update is anyone else having similar issues?

Thanks

Rockyuk

[Seimus]

I run IoT devices in separate VLAN. And no such issue.

Are you sure your IoT devices are connected to the WiFi?
Try to ping them.

Regard,
S.

[Rockyuk]

I can ping and connect to the devices fine the only issue is they will not play live video anymore. Just randomly stopped after the update.

[Seimus]

If you created a snapshot before upgrading you can rollback and test if it works on previous release.

Regards,
S.

[Rockyuk]

Nope, I don't think I did, so I am assuming there is not much else I can do in terms of rolling back?

[Seimus]

There is a way revert command for going back in a release but it shouldn't be used for cases like these.

So sadly the answer is no.


You can try to inspect the live log, what is happening during the when you watch the video.
Or do a PCAP and try to analyze the stream.

Regards,
S.

[Rockyuk]

Ok, after digging a little deeper I did a packet capture on the Apps on my Android phone RTP & STUN are being blocked and some DNS queries on port 53.

[Seimus]

Well then do you have proper rules?
Does the RTP & STUN session happen between your device and the IoT?

Regards,
S.

[fbantgat7]

Ok, after digging a little deeper I did a packet capture on the Apps on my Android phone RTP & STUN are being blocked and some DNS queries on port 53.

I experienced a problem with RTP failing due to packet size on releases newer than 24.7, something to do with how fragmentation is now being processed.  As a workaround I had to edit the VoIP phone and remove enough codecs from its configuration to allow packets to go through.  Perhaps your problem is related?