24.7 Will not boot

Started by Kennocha, July 27, 2024, 02:26:42 PM

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Hello,

After trying to upgrade, on my Dell T710, I cannot get it to boot.

It just gets stuck, with no errors that I can tell. Any ideas what might cause this?

Attached is the picture of what I see.

As an update, I have tried fiddling with tons of bios options, removing NIC's etc, and still not been able to figure out anything or force an error that could actually get me anywhere.

Appears to be related to hardware. Which hardware is this?


Kennocha the specific seems to be with the device on pci7 from your screenshot. What is that? I would have expected to be a NIC but you say you have removed them, so obviously it is not that.
If you can't tell what is there, I suggest to run the hw probe. We can give you directions for that if needed.

I'm happy to take a look, and yea there is nothing in any PCI slots. Ive disabled everything I could in the bios as well trying to see if I could get it to boot.

If you can let me know what you are looking for I can try to get it done. I can also reinstall the previous release to get it to boot, so I can get in.

On 24.7 it just freezes right there and I cannot get it to do anything, so I haven't even been able to get a shell to poke around and see if there was any logs.

what you'd want to do is check your hardware against freebsd hardware compatibility list.
> If you can let me know what you are looking for I can try to get it done. I can also reinstall the previous release to get it to boot, so I can get in.
Yes I would back to previous release. Then run a probe with the hardware setup that fails on to update.
1. go to previous hardware configuration
2. go back to previous install and config
3. run hw probe, save results or upload if possible (one of the package options it to upload)
4. retry the upgrade. Wait, be patient. Maybe just not waited long enough before.
If it fails again, you'll have a list of hardware installed during upgrade that can be checked against known problems.

August 02, 2024, 06:07:35 PM #7 Last Edit: August 02, 2024, 06:30:40 PM by Kennocha
I left it trying to boot while I was out of town for a few days, and it definitely didn't go anywhere.

https://bsd-hardware.info/?probe=88960e8ce8

That is from it when running 24.1.10, which installed and ran fine.

Also retried the upgrade, after first reboot same thing as before.
Also tried a fresh install from USB, still stops at the same point.

That's exactly what I was hoping to be shown but unfortunately I can't spot the problem. Maybe others can.
Meantime I'd like to suggest to use another media method if you can. I imagine you are using Drac to mount the iso for upgrade. I'd suggest trying using something else. Like a physical media on the server. USB stick for instance.
But maybe I fail to understand. Does the upgrade actually finish?

August 02, 2024, 06:43:18 PM #9 Last Edit: August 02, 2024, 07:18:50 PM by Kennocha
Quote from: cookiemonster on August 02, 2024, 06:40:03 PM
That's exactly what I was hoping to be shown but unfortunately I can't spot the problem. Maybe others can.
Meantime I'd like to suggest to use another media method if you can. I imagine you are using Drac to mount the iso for upgrade. I'd suggest trying using something else. Like a physical media on the server. USB stick for instance.
But maybe I fail to understand. Does the upgrade actually finish?

Unfortunately, I have tried using a few different USB sticks, idrac, verified the hashes, etc of the fresh install media, but no changes. I just tried toggling a ton of things on/off in bios, to no avail as well.

Out of curiosity, i also tried latest PFSense that is based on FreeBSD14 and it worked fine.

Attached a screenshot of what the upgrade does. This is for the first reboot, when it tries to boot its stuck at the same point.

I wonder if there's a setting that prevents to see but it actually boots. I would try that, see after enough time for a reboot you can get to the UI.
What about: fresh install of new version, with config import. Or, install freebsd and bootstrap opnsense after. Maybe?

Fresh install, it freezes at the same point during the boot process from the USB stick.

I cant even get to the config import or anything.

OK. I'm out of ideas for now.

Appreciate the help atleast :)

Thanks sir!

Can you maybe, install last working OPNsense version and in CLI run

pciconf -lv

Maybe something will popup and tell you what is on pci7


Regards,
S.
Networking is love. You may hate it, but in the end, you always come back to it.

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