Device HW Address IP4:xxx rather than MAC address

Started by LuPaMo, June 04, 2024, 03:00:09 PM

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I've had a few intermittent problems with this, whereby previously trusted devices (correctly identified by its MAC address) are showing as "New" devices. Upon further inspection, their HW address is no longer the MAC address but identified as "IP4:xxx.xxx.xxx.xxx" where the X's match the devices assigned IP address.

Any ideas on whats causing this?

This the the "New" device with the incorrect HW address


Hi,

Could device have Randomize MAC activated? Can you create a filter with its MAC Address and check if it has any TCP or UDP session?

Hi,

Ive checked the device settings and doesnt appear to have an option for random MAC.  In the OPNSense ARP table the IP + MAC address appear correct, as does the UniFi controller for the AP its connected to.

Filtering on the device, it has open sessions (which are blocked as its not a trusted device).

Cheers,
Luke

To add, for the active session(s); its showing the device ID is the IP4:xx, but the HW address is correct

Hi,

If you remove the untrusted one, does it come back?






Hi,

We have investigated the issue. Zenarmor engine has a logic to identify Router. It causes this issue. With 1.18, we will ship an improvement for this. This logic will be disabled in default to prevent this false positive status.

December 08, 2024, 11:02:22 AM #11 Last Edit: December 08, 2024, 11:17:19 AM by wernerk
Seems that now with 1.18.4, the same issue is still very active.
I'm getting lots of false detections with ip4:xxx instead of mac-addresses over and over again.
Since you mentioned routers - I'm currently using Synology SRM Mesh network with RT6600ax, WRX560 and MR2220ac. Quite some of these entries, partially with IP6 addresses only, were detected to be "Synology" devices.

Currently I just ignore the new devices and every few days select them all and delete them.
It's just not great...

update: also sent most recent example using "send feedback" within console.

Hi,

Thanks for sharing the logs. Your logs will be investigated and update on the ticket.