24.1.1 NTOPNG and REDIS no longer working

[lshantz]

I did it from CLI and not there. Did it as you mention, not there. I wonder if it is possible that somehow NTOPNG is somehow causing the issue. Hate to blow it out of the water to prove it. Guess I could rename the directory uninstall try again with just REDIS. It is a head scratcher for me. It does not matter what port I put it to, it always says the same thing, that was what lead me to believe it is a problem with the version of REDIS.

[lshantz]

So I got brave and updated to 24.1.3_1 and no issues, other than REDIS. It still does not come up. I was doing some searching and I have found something of interest. I Hope it is ok to paste a link for the whole story in case anyone wants to read it: https://stackoverflow.com/questions/7417232/redis-server-port-already-in-use?rq=4

The relevant  parts are: redis-cli ping, redis-cli shutdown, redis-server. Since I already knew there was no services running, I went straight to redis-server. What do you know, it came right up!!!
redis-server
45155:C 09 Mar 2024 00:23:39.950 * oO0OoO0OoO0Oo Redis is starting oO0OoO0OoO0Oo
45155:C 09 Mar 2024 00:23:39.950 * Redis version=7.2.4, bits=64, commit=00000000, modified=0, pid=45155, just started
45155:C 09 Mar 2024 00:23:39.950 # Warning: no config file specified, using the default config. In order to specify a config file use redis-server /path/to/redis.conf
45155:M 09 Mar 2024 00:23:39.956 * monotonic clock: POSIX clock_gettime
                _._
           _.-``__ ''-._
      _.-``    `.  `_.  ''-._           Redis 7.2.4 (00000000/0) 64 bit
  .-`` .-```.  ```\/    _.,_ ''-._
 (    '      ,       .-`  | `,    )     Running in standalone mode
 |`-._`-...-` __...-.``-._|'` _.-'|     Port: 6379
 |    `-._   `._    /     _.-'    |     PID: 45155
  `-._    `-._  `-./  _.-'    _.-'
 |`-._`-._    `-.__.-'    _.-'_.-'|
 |    `-._`-._        _.-'_.-'    |           https://redis.io
  `-._    `-._`-.__.-'_.-'    _.-'
 |`-._`-._    `-.__.-'    _.-'_.-'|
 |    `-._`-._        _.-'_.-'    |
  `-._    `-._`-.__.-'_.-'    _.-'
      `-._    `-.__.-'    _.-'
          `-._        _.-'
              `-.__.-'

45155:M 09 Mar 2024 00:23:39.963 # WARNING: The TCP backlog setting of 511 cannot be enforced because kern.ipc.somaxconn is set to the lower value of 128.
45155:M 09 Mar 2024 00:23:39.964 * Server initialized

Opnsense still says it is not running, but I can fire up NTOPNG.

So, I would argue, there is something amiss with how the GUI is implementing it. REDIS DOES work, just not from their GUI. Something in the update borked it.

Edit: as a work around I did redis-server &, and it is running fine for now. Still show red in the Services dashboard, hopefully an admin will see this and help figure out what has gone sideways.

[lshantz]

I'm just good enough to be dangerous to myself. I started poking around and there are 2 config files on the firewall.
/usr/local/opnsense/service/templates/OPNsense/Redis/redis.conf
/usr/local/etc/redis.conf


# Redis configuration file.
#
# Note that in order to read the configuration file, Redis must be
# started with the file path as first argument:
#
# ./redis-server /path/to/redis.conf

/usr/local/bin/redis-server

So my question is, which config file is in use, and is the gui properly doing the above? Obviously not, but how do I figure out the bread crumbs from here?

[mimugmail]

The first one is the template, picking the vlues from gui and creates the second one

[lshantz]

Okay, I suspected as much. Didn't even look at the template one, but how does that help me solve the mystery? 

[victor.diuk]

Same issue. 24.1.4 - Redis and NtopNG Showed as "working services" but no access...

[franco]

Can we stop this thread please? Make your own with the required info attached.


Cheers,
Franco

[lshantz]

Obviously someone finally paid attention and corrected what ever got borked. It is now working after the latest update. You can lock/close this thread now. It would be nice to get an acknowledgement of what was wrong and what was done to fix it in the patch though.

[franco]

From an engineering perspective no code changed in this area. I'm not sure what problem you were having.


Cheers,
Franco

[lshantz]

  Really!! Dang... Well thanks for replying and keep up the good work.

At least I have documented a work around above for anyone else suffering from this weird issue. Oh, one thing.. it takes awhile to configure NTOPNG how I want it and it appears that this config data is stored in REDIS. I would very much like to capture/save this config data so when it does down again, I can quickly restore back to my setup. This is the 3rd or 4th this has happened over the last couple of years. Thanks in advance.